H&R Block,

5111 Mowry Avenue, Fremont, CA 94538

"They completed my taxes in 1 hour. Very satisfied."

"I have gone to H&R Block for the past 8 years and never again…had an appointment with Aditya Gupta and he was way to rude saying that I didn’t upload all my documents at once even though they where all uploaded before my appointment. he treated me and my husband like we were stupid and started arguing with us about how many children we were claiming saying there was only 2 the documents showed 3 and we have 3. It was completely uncalled for amount of rudeness and we will not continue filing this year with him. Please do better we pay people to do our taxes because we have questions and shouldn’t be treated badly because we aren’t tax professionals."

"Don’t file there. I had a super basic, nearly prepared small biz LLC filing. The associate thumbed through my past years‘ H&R filing for 90 minutes to figure out how to file my taxes. Then he asked two coworkers. Together they exchanged opinions. Now he’s been on a call for 30 minutes with support about seemingly technical issues. I’m still in my seat waiting as I type, going on two hours. I suggested to reschedule. Mycheal Vickers at H&R in Auburn has been absolutely fantastic. Should’ve gone back."

"I was absolutely dreading my appointment but I needed assistance that I felt the app was limited in. Patti was absolutely amazing! I not only got my questions answered but I learned new things and got much more back in my returns than I was expecting. Even if I ended up owing taxes, I’d have to say that Patti really made the experience fun - so much so that I think I may come into the office next year rather than using the app."

"The first time we went in we were unsure our taxes were done correctly because our tax season is always complicated. We scheduled an appointment to get our paperwork looked over a second time and it went smoothly, the woman in charge looked our paperwork over and explained everything correctly and confidently, we left absolutely satisfied. This is not to knock the previous tax lady we saw, our taxes are always a pain we simply wanted to be sure everything was handled correctly. Great experience, quick service, professional staff."