Petco Grooming
231 North Glendale Avenue, Glendale, California 91206
About the Business
Petco Grooming located at 231 North Glendale Avenue in Glendale, California, is a professional pet grooming service dedicated to keeping your furry friends looking and feeling their best. Our experienced groomers provide a range of services including baths, haircuts, nail trims, and more to ensure your pet's coat is healthy and clean. With a focus on safety and comfort, Petco Grooming is the perfect choice for pampering your beloved pets. Visit us today and treat your furry friend to a spa day they deserve!
Photos
Contacts
231 N Glendale Ave, Glendale, CA 91206, United States
Opening hours
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
07:00 - 18:00
Sunday:
07:00 - 18:00
Reviews
"I very rarely do reviews, but I feel this one is needed. I wish I could give a great review but sadly not possible. The customer service by the groomer that was at the counter when I got there at 8:30 this morning was so poor and unfortunate, that I will not use Petco grooming again. It seemed that she intentionally chose to barely acknowledged me and my dog as a gentleman waiting behind me got the loveliest treatment by this groomer as I was waiting. She was very kind to both him and his dog, while I was standing there for 15 minutes waiting for my groomer to arrive. My dog was nervous and shaking like a leaf, as was the dog behind us. She greeted that dog, and was very kind and comforting to the dog and the man with the dog, but for some reason she did not extend that kindness to us. She was the groomer for that dog, so I understand that there was a familiarity, however, it should not matter whether she’s my dog groomer or not. She works for the grooming department, so she should be kind to everyone that walks in the door and is paying for a service . Especially since I standing there due to the groomer assigned to me being late. It’s very unfortunate as we’ve been coming here for years and the groomer we had before was just so lovely to everyone that walked in the door. I highly recommend that Petco Grooming not only give more training on customer service, but kindness in general. It’s a big deal to leave our animals in the care of someone else and the last thing people need when they go in there is to feel like their pet does not matter. I am more bothered by the woman’s attitude towards me and my pup in the beginning than I was with the groomer that showed up 15 min late to my VIP appointment with what can barely qualify as an apology and iced coffee in hand. The whole experience was just very unprofessional. I will say thank you to the nice gentleman that came out to do the paperwork and acknowledged us as we waited. He did not know where our groomer was, but did his best to get us started."
"Have been taking my dog here since I got him last year from the shelter (since June 2022). We always had a pleasant experience and my dog loved his groomer but recently (September 2023) I noticed he wasn’t very excited for his monthly bath and wouldn’t want to enter anymore which at the time I didn’t think much of it because he still came out his normal self and very well groomed. However, after his last bath on Saturday (10/21) he came back with his tail injured, missing hair, and very submissive (he immediately went to his crate and did not come out until dinner time, not like him at all as he’s always very energetic and happy before and after baths. I don’t know what happened but I don’t think I’ll be back here anymore unless I get some sort of explanation on what happened. I had signed up for Petco Vital Care Premier for the grooming aspect but now I think I’ll just bathe him at home."
"Jennifer B is awesome and always does a great job. The entire grooming staff are friendly and professional. My dog is always happy when we pull up for her appointment."
"Thumbs up for Petco grooming! My Maltese got the perfect cut I wanted, and they worked super fast. Jessie came out looking great, with no scratches – clearly, they treated her gently. Big thanks for taking care of my fur baby!"
"Always have such a great and positive experience at the groomers in Glendale. They are so attentive to my dads dog, leave him looking amazing and this time even he was excited with his own bandana."
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