Sac Pool Pros

"Where do I start. This is the best Pool builder in town! A ++ customer service! It started with an in home consultation. Their designed team is great. Dave, the owner is amazing and walked us through the whole process. Tammye made sure to keep constant communication with me and my wife through the whole build process with scheduling and permitting inspection dates. Brandon went above and beyond showing exactly how our pool panel controls work and walked us through the whole set up process. Our pool looks amazing. I highly recommend Sac Pool Pros if you are considering building a pool. Thank you to the whole Team!"

"Just to update my previous review… Our project took approximately 7 months to finish. Dave, the owner lacks professionalism and clear communication. He becomes incredibly defensive and condescending when questioned. I don’t even feel it’s necessary to list off all that went wrong because Dave will just jump on here and accuse. I’ll tell you this though, our pool that was finished in February has yet to pass final inspection. We continue to call Sac pool pros and never hear back. They were flagged on Yelp for fake positive reviews as well. My advice to you If you are considering this company is go with a reputable company with GOOD reviews. We spent a lot of money on our project and it is beautiful, but dealing with them has been the worst experience. Dave will give you his word then totally bail on you. Pretty bummed out that our project started on 7/6 and as of today 11/14 we are not completed. No one has been here since September and no one from this company has reached out to us for any updates. Lack of professionalism and consideration. Communication will certainly go along way!"

"Worst experience of my life. Every promise was broken. If you decide to use this company I highly suggest you have the number to CSLB on hand , having the CSLB was the only thing that got my pool finished (8 months behind schedule) Broken fence (6 of my 8 posts were broken , the entire fence had to be replaced , which I paid for half after a lawyer got involved plus I felt bad for my neighbor that shared the fence with me. It’s not his fault and I wanted it fixed as soon as possible so I paid half just to get it fixed and be a good neighbor , that took 6 months) , wrong tiles (another 2 months to get the right ones and installed. By this time the CSLB was involved and I requested a separate contractor come finish the job), they made my cabo shelf 3’ too short and had me pay for their mistake $5000, they hooked up my pump backwards and destroyed brand new filters ($400 for new ones) , they didn’t tighten up my gas line to my fire pit causing an explosion , too many no call no shows to count .. the list goes on. I could literally write a book (I am a real person with photos , videos and screenshots of conversations to prove everything I’m saying is true). It’s not just me , 3 other people in our neighborhood has the EXACT SAME EXPERIENCE. Now we have warranty issues that are being ignored. DO YOURSELF A FAVOR - USE ANYONE ELSE!! Don’t be fooled like I was by the price and salesman. Dave is quite literally the worst person you could ever encounter."

"Originally, Sac Pool promised a 1-month turnaround for my pool construction, but it ultimately took 4 months. While I was initially concerned about the delay, I understand it wasn't a "rush process" and appreciate the time their experienced teams took to create a clean and high-quality final product. My only point of improvement would be communication. Instead of having customers inquire weekly about the next team's arrival, upfront transparency about potential wait times would significantly enhance the experience. Overall, I'm absolutely thrilled with my beautiful new pool and thank Sac Pool for their dedicated work."

"This is regarding Sac Pool Pros pool service -- We used to be very unhappy with our original pool service tech, but ever since Izzy came into the picture, things have been great! Even if we're not home, we know when Izzy has been there. He's very professional, attentive to all our pool needs, and is great at communicating what he's done, and what he plans to do in the future. We had an issue not too long ago (user error issue), but Izzy responded promptly to all my questions, and even offered to come by to check and make sure everything was working fine. Luckily, things were fine and he checked everything when he came by later on on his scheduled day. We're very happy with our service and our pool! Thank you!"