Jim Manos Drilling & Pump

"These guys are great to work with, very dependable and get the job done with no hassle. Honest company with ethical values. Old school contact method, but will respond to your every call keep in mind they are sometimes working in rural areas with no cell service."

"After having used Manos for years, all of a sudden I can't get him to call me back, though his answering service assures me he is still in business and returning people's calls. In the last 3 weeks, I've called at least 7 times and left messages detailing my urgent need to get my well fixed / operating again. I have no well water, my landscaping is dying, I can't keep my pool filled (and therefor can't get my pool serviced) and since I had to switch my landscape over to my city water (which caused a leak with the higher pressure) I now have a $3300 water bill. The lack of response from Jim Manos has been very frustrating, and has cost me dearly. -- Very disappointed"

"Beware!! Jim was referred by my home warranty company to do work a year ago on a well pump for my home. He installed a pump and got our well to work and fast forward a year later the pump goes out. I was told the pump has a 5 year warranty and sure enough it only lasted a year. I called my home warranty company and they said they will have Jim Manos call me to take care of the pump. Days later he tells the warranty company his truck is in the shop and can’t do any work (which was a lie). He didn’t want to do the job because he didn’t want to lose money on the labor and pump which later I find out is a pump manufactured in China and is known to be defective. The worst part is that Jim has a third party answering service that just takes messages and he screens who he wants and doesn’t want to call back. Shady operation all together."

"I haven’t even had him out to my property and I was impressed with the customer service. Our water stopped one early morning. I went and checked the logical places/valves/etc. and got the pump back and running. I called Manos Pump concerned that although the pump was reset, I still had zero water. They took my number and name and promised a call back. Very soon afterward, Jim Manos called and talked me through what had happened and what I did. He advised me to wait a bit longer and that the water level had to be a certain level before pressure. A few hours later, we were back in business. That evening, I received a phone call from Jim chuckling in to see I’d we had water yet. That’s a business, a neighbor and my pump guy now."

"Jim Manos has been in the business for a long time. There’s NO ONE that knows more about east county wells than Jim Manos...period! By far the best in the business. He's certified and done work on multiple parcels for me over the years with GREAT customer service and reliability. Will continue using Manos for all future well needs."