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Secard Pools & Spas
960 North Waterman Avenue, San Bernardino, California, United States
About the Secard Pools & Spas
Secard Pools & Spas is a trusted general contractor and store located at 960 North Waterman Avenue in San Bernardino, California. With a wide range of services and products, we specialize in creating stunning pools and spas for our clients. Whether you are looking to build a new pool, upgrade your current one, or simply shop for pool supplies, Secard Pools & Spas has everything you need. Our experienced team is dedicated to providing top-notch customer service and ensuring that your pool or spa project is completed to your satisfaction. Visit us today to turn your backyard into a relaxing oasis.
Photos of Secard Pools & Spas
960 N Waterman Ave, San Bernardino, CA 92410, United States
Opening hours of Secard Pools & Spas
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 18:00
Sunday:
10:00 - 17:00
Reviews of Secard Pools & Spas
"Charles was very helpful and showed us how to install the pump."
"We purchased a spa and step from Seacard Pools San Bernardino, spent over $10,000. The step broke. We called Seacard San Bernardino, (the person in charge was always busy, and never available to speak to us). We went into the store a few times to complain about the broken step… they told us to contact Cal Spas. We call Cal Spas corporate office. They said to send pictures of the broken step, and contract information, we did. ( they never responded) Now fast forward a few months… We still have a broken step that we paid $700 for! My friend tries to communicate with the San Bernardino store, spoke to the district manager Leanne, and she said there was nothing she could do… Julie asked for her supervisors name and number, and she flat out wouldn’t give her that information! Julie was advised to contact Cal Spas corporate office… She did. Once again they requested pictures of the broken step and contract information. We emailed the same information that Cal Spas Corp requested months ago. Still no response! I think Cal Spas Corporate advised Julie to contact a person in charge out of the Rancho Cucamonga Seacard Pools. She did. the gentleman said he couldn’t help her since she wasn’t on the contract!!! So now what??? My husband has tried to communicate with Seacard Pools and Cal Spas, I’ve tried really hard to communicate with them and my friend Julie has tried her best…with no luck! All we want is a working step! ( remember, we paid $700 for it!) I would give Seacard San Bernardino an “F” for this situation"
"I love your guys store! You guys have such awesome customer service. I want to especially thank Charles for helping me when I needed my pool clean and the service he provided."
"Well turns out it helps to have great employees turns out the lady at the counter doesn't care about customer service I'll say this, give your employee a raise 90% chance I wouldn't have made a purchase if he wasn't there unless customers who spent 300 dollars at your store don't matter great store lady at the counter..."
"Great products and Hot Tub brands. Great service and installation. When I came into the store I knew very little about modern Hot Tubs and Charlotte was incredibly helpful in explaining things and showing me different models. Erica, who also works in the office, was extremely helpful and very responsive. On the day of the installation she called me to make sure that everything went well and that I was satisfied with the installation experience. Speaking of installation, their installation team was very professional and practiced. Because of where I live (on a mountain with a lot of trees on my property) the installation was very complicated. The team took it all in stride, had a great attitude and knew exactly how to proceed. Definitely go with Secard Pools & Spas."
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