Smitty's Pool Care

"I'm so glad that I found Smitty's Pool Care. I don't think my pool has ever looked or ran so well. I was so surprised with how amazing the pool looked after my first appointment, and since then I have never been disappointed. Their costs are also very reasonable. This is a company you can truly trust and rely on. They are always on time and when I have questions they take the time to explain things to me. If you hire this company, you will never have to worry about your pool again. I am insanely happy with their work and will be a long time customer."

"Sean and his team were great! I appreciated the time taken to assess the need for the pool. My in-laws pool has been out of service for a few years and was in dire need of renovation. Sean was willing to take on the task. I've never been a part of a pool renovation so this was a good learning experience. The pool is now up and running with new plaster, timer, and filter all for a reasonable price compared to other quotes we received. Sean gave us a lot of information on how to maintain the pool and the pool equipment. Sean has been very professional and communicated often and clearly what the steps in the process were so we knew what to expect. I highly recommend this company! Thank you!"

"The last time I wrote a review of Smitty’s Pool Service (in Chino Hills), I removed the review (at Rob’s request) when Rob advised me that he would correct the balance on my account. Well, it turns out he did not correct the balance on my account: he continues to charge me for the monthly service one month in advance, and he is carrying a balance for services that were never rendered. Aside from the billing errors, his service is hit and miss: he does not have the time to properly manage/QC his employees. In addition, he hires subcontractors whose time and effort matches the compensation they receive from Smitty’s Pool Service (in other words, they are not going to give the same level of service they would give to one of their own customers). Lastly, Rob/Smitty’s Pool service has never made an effort to adjust their billing when their employees don’t show up to service my pool. They always have a valid sounding excuse: it was raining, he had a child, he had a funeral, he was sick. I’m just posting this review so others will be on their toes, if they decide to do business with Rob Smith/Smitty’s Pool Service in Chino Hills. Why did I continue to do business with him? I have just been busy. But when my wife started emptying the baskets and cleaning the pool, I took the hint and I had to terminate his service."