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Factotum Shoe & Handbag Repairs
392 Ocean Avenue, Laguna Beach, California, United States
About the Factotum Shoe & Handbag Repairs
Factotum Shoe & Handbag Repairs is a trusted institution located at 392 Ocean Avenue in Laguna Beach, California. Specializing in the expert repair and restoration of shoes and handbags, our skilled craftsmen use high-quality materials and precise techniques to breathe new life into your favorite accessories. Whether you need a heel replacement, sole repair, or a complete refurbishment, our team is dedicated to providing top-notch service and impeccable results. Visit us today to experience the difference that our attention to detail and commitment to excellence can make for your beloved footwear and handbags.
Photos of Factotum Shoe & Handbag Repairs
392 Ocean Ave, Laguna Beach, CA 92651, United States
Opening hours of Factotum Shoe & Handbag Repairs
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 17:30
Friday:
09:00 - 17:30
Saturday:
10:00 - 15:00
Sunday:
Day off
Reviews of Factotum Shoe & Handbag Repairs
"Celebrating a milestone I took my wife to South Coast Plaza and we went on a little shopping spree, one of the stops was to the Valentino boutique where she got 2 pairs of Valentino heels. I asked the salesman about protecting the soles of the shoes and he said they outsource all their work to Factotum in Laguna. So I looked up Factotum on Google and was a little worried when I started reading the reviews but also figured if all the luxury boutiques are using them then it must be for good reason. After purchasing the heels we drove directly to Factotum with the intention of getting the soles protected. Everything about this place screams quality from little cottage-like storefront to the big wooden front door to all of the tools and materials you see when you walk inside. I can't help but laugh at some of the reviews complaining about the woman(owner?) and her perceived attitude, while she is blunt and straight forward, I think that is a good thing, especially when you are handing over expensive luxury goods to her for service, as you get a sense of what to expect up front. She quoted us a time for the work to be done but she ended up completing the work way sooner. When I arrived to pick up the shoes she went over the work that was done and it was done beautifully, the soles looked like they came like that straight from the boutique. Will definitely be using Factotum for all of our future servicing."
"Drove all the way down there with a baby (after reassurance that they do this all the time)…..to find out that the cost TO CLEAN THE INSIDE OF MY BAG WOULD BE DOUBLE THE COST OF REPLACING THE LINER FROM LOUIS VUITTON. Louis Vuitton charges $300 - cleaning with possible damage to my leather from her $750. GOODBYE!"
"The ONLY place in Southern California I trust to do precise, fine, quality work on restoring all my leather bags and shoes. Vintage, high-end luggage gets restored in a magnificent way. It’s a lost art they have fine tuned!"
"Great shop to get your luxury items cleaned and repaired. The owner (lady) has been always pleasant and good natured. We’ve had lots of expensive bags like HERMES, Chanel and LV brought in for cleaning and they always delivered! I don’t know why others kept commenting she was rude. She actually is very nice and always accommodating and tries to give you the specific work they are providing for your items. Just follow the Golden Rule and you’ll be treated the same way."
"I wish I could give 0. They damaged my belt, not so clear in the photo. When I picked it up it still had melted things attached to it, they had to go back and pull them off. I assume in the process they also pulled some of my belt off. Will def tell Louis Vuitton at South Coast to never send their clients there again. Not to mention the older lady I dropped it off with was rude, as if I wasn’t paying for a service and she was paying me. I never do bad reviews, but I’d like to warn people. I could’ve done a better job with my scissors."
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