Michaels 628 West Hammer Lane, Stockton, CA 95210

"Went with my granddaughter (3 yrs old) to get some little craft things to make her mommy & daddy a Valentine. I don't know who is worse.. me or her. We both saw so many cute or fun things to make. Prices are affordable, so we made some fabulous Valentine's!"

"Never been into a Michael’s store before but I had to buy a frame for a certificate and a friend recommended it. I was surprised with the wide selection and I found what I was looking for. I needed some shipping supplies also and the personnel were very helpful and friendly."

"Just left Michaels where I was told by a Clerk that if I wanted to use a bag for my purchases, I needed to buy a reusable bag. I was definitely taken aback and asked why they were charging for bags when they’re not a grocery store. The clerk told me that she did not know why only that if I wanted a bag for my purchase I needed to pay $.50 for a reusable Michael’s bag. I was definitely aggravated because this is a complete scam; the California law about requiring customers to buy bags only pertains to stores that sell groceries. The last time I checked, Michaels is a craft store, that is, unless you consider candy groceries! As she was finishing up my purchase, I noticed another customer with a grey plastic Michael’s bag – you know, the free kind. As such, I questioned the clerk as to why another customer was given a free bag and I was told I had to buy one. At this point she told me after hesitating and stammering that they do have bags but she’s not supposed to use them until they sell all the reusable ones. I followed that statement with, “so you told me a little bit of a lie, I see.” At this point, she didn’t know what to say so I finished the conversation by saying I had no Interest in shopping here again. Is Michaels having such financial difficulty that they feel the need to supplement their income by selling bags to customers and claiming it’s all that they do now? As I left I noticed order after order after order after order up against the back wall waiting to be picked up – all in grey plastic free bags! Half a dollar is not a big deal unless you’re asked to spend it over and over again for no more reason than that the store is trying to gouge you by charging for something that should be included with your purchase. I don’t shop at Michael’s much, but after being blatantly lied to and scammed this evening, I won’t be stopping in here ever again."

"Great costumer service, but pretty expensive. They have everything here. From paints to frames. They are missing a lot of paint brushes though not alot of actual good paint brushes. The cheaper brushes are only good for one use and they start falling apart so not worth it buying those. Their inventory for good brushes have been lacking lately. Overall great costumer service and nice people, and very helpful."