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Pool Pros
1626 Montana Avenue, Santa Monica, California, United States
About the Pool Pros
Pool Pros is a trusted general contractor located at 1626 Montana Avenue in Santa Monica, California. With years of experience in the industry, we specialize in designing and building custom pools and spas for residential and commercial properties. Our team of skilled professionals is dedicated to providing top-notch service and quality craftsmanship to bring your dream pool to life. Whether you're looking to create a relaxing oasis in your backyard or enhance your property with a stunning water feature, Pool Pros has the expertise to make it happen. Contact us today to schedule a consultation and start planning your new pool project.
Photos of Pool Pros
1626 Montana Ave Suite 183, Santa Monica, CA 90403, United States
Opening hours of Pool Pros
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
07:00 - 18:00
Sunday:
Closed
Reviews of Pool Pros
"Pool Pros is kindof like having a best friend who is an expert in fixing pool & spa equipment. I've had a half dozen companies over the last decade, the first (and best of those) was a great, old guy who sadly retired. When he told me he was closing up shop I asked him for a referral and he said, "When i meet someone in this business who i trust, I'll call you." He never called. Since then it's been a parade of nincompoops who seemed more interested in collecting diagnostic fees than actually helping fix anything. This spring i hired someone to replace my old spa pump, which was at the end of its life. He suggested i upgrade the controller so that i can control the spa via wifi. He stayed late one night to finish the job and all seemed good. I sent him a venmo and even tipped him for his willingness to work into the night. The next day I notice the spa wasn't heating. I texted my guy. I called. I texted. I called. I texted. I called. i wasn't mad... I just wanted to pay him to come fix the heater. The guy just ghosted me. It was bizarre. The problem was... i had several hundred people coming to an event at my house and I spent 2 weeks trying to get ahold of this guy. Finally, 2 days before the event i give up and look for someone else to help me. Thank the lord I found Pool Pros. The owner, Matt, called me and i explained the situation. He showed up the next morning and we quickly came to the conclusion that the rusty old original Raypak heater wasn't worth fixing and i needed a new heater. Matt ordered the new heater and installed it the next day so that I could have it working for the event. it was incredible. He also didn't charge me any kindof rush fee or anything extraordinary for dropping everything and helping me out at the last minute. I was already super happy, but it gets even better... I've had a couple technical issues with the controller the other guy put in (which was a bit jenky) and Matt came by twice to help me tweak it to work right. At no charge. Pool Pros is amazing and (although it took me awhile to get around to it) I wanted to write this review so that everybody hires them and they get that crazy level of success they deserve. Except... maybe not so much success that Matt just decides to retire! If you want expert advice and world-class customer service at a fair price, just call Pool Pros."
"Fantastic experience with Matt at PoolPros. Helped fixed a defective hot tub motor and installed a new control panel circuit board and ozone. Handled everything professionally and quickly, was on time with scheduling, and responsive with communication. I will be calling PoolPros for all my pool needs in the future."
"My pool was green…the motor was no longer working and my ordeal was getting worse by the day. My previous pool company, installed a motor that turned out to be unreliable, which caused my pool to start looking like a swamp. I began searching and calling other companies with a preventative approach due to my prior experience. It wasn’t until I called Matt from Pool Pros, where I immediately felt his genuine concern in helping me. Even though he and his crew were extremely busy, Matt was able to get Cesar to come out the very next day to help me. It is true when they say that like minded people stay together. Cesar arrived with the same concern to help me. Besides working on fixing the problem, Cesar took the time to teach and show me the issues, where I felt reassured that my pool will be ready to be enjoy by my family. Thank you Matt and Cesar for everything, by far the best experience I ever had with a pool company."
"I can’t recommend Matt and Pool Pros enough. Pool Pros handle our regular maintenance and we also used them this week to re-tile our waterline. The price was competitive and the quality of work was excellent. Matt is incredibly responsive, personable and professional. I trust him and his work."
"Matt is great! He clearly cares about his work and his clients. He is very knowledgable and responds quickly to explain things and answer questions. He and his crew take very good care of me and my pool. I am very satisfied and would definitely recommend Pool Pros to anyone who needs pool service."
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