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ServiceMaster Restoration Services
195 Mason Circle, Concord, California 94520
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About the ServiceMaster Restoration Services
ServiceMaster Restoration Services is a trusted general contractor located at 195 Mason Circle in Concord, California. Our team of experts is dedicated to providing top-notch restoration services for commercial and residential properties. From water damage and fire damage restoration to mold remediation and emergency services, we are here to help you through any disaster. With our years of experience and commitment to excellence, you can trust ServiceMaster Restoration Services to restore your property to its pre-loss condition efficiently and effectively. Contact us today for all your restoration needs.
Reviews of ServiceMaster Restoration Services
"After the heavy rains of early January I called Service Master of San Francisco for help with water damage remediation in the staff office area of our business. SM SF was backed up likely for months, and suggested I call Service Master of Concord. I did, and was immediately assisted. While they were also completely booked in the immediate, we were placed in a queue for a site visit likely in two weeks. During that time I received a few call-backs with updates, and a time slot became available exactly two weeks after my initial call. When I met with Hector as our onsite inspector, his level of knowledge, professionalism, and expertise was impressive and well seasoned from years of experience. His plan for addressing our problem was clearly laid out, clearly communicated, and within a day we received a Scope of Work estimate. Once signed, the work began almost immediately. We needed to coordinate moving of office and cubicle furniture to off-site storage. Service Master provided this service as well under a separate contract. Again, the level of professionalism, diligence, and speed with a significant pack-up and load-out, was impressive, and completed within a day. Within days of signing the contract the coordination between load-out and remediation teams was impressive. The day after load-out of all items, the remediation team arrived, on-time, fully aware of the scope of work, and fully prepared with the proper equipment. Communications from the project manager, Hector, were always timely, clear, personable, and detailed. There was nothing uncertain or vague about the plan and procedures. Every staff person was personable, eager, hard-working, focused, and knew exactly what they were to do. Within the projected time frame we were notified they would be arriving to pick-up all equipment and do a final clean and check. Like clockwork, that is exactly what happened. What could have been a significantly complicated situation of scheduling, unclear communications, coordination of multiple parties, and a project with many unknown variables, was handled in the best manner possible. I cannot more highly recommend Service Master of Concord, and specifically Hector, Ryan, Jose, and Cathy for every single aspect of work entailed in this remediation project. They were the peace and comfort in what could otherwise have been a major headache of a problem."
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