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Hyundai of San Bruno Service Department
1198 El Camino Real, San Bruno, California, United States
About the Hyundai of San Bruno Service Department
Hyundai of San Bruno Service Department is your go-to destination for all your car repair needs in San Bruno, California. Our experienced technicians are dedicated to providing top-notch service to keep your Hyundai running smoothly. Located at 1198 El Camino Real, our state-of-the-art facility is equipped with the latest tools and technology to ensure your vehicle is in good hands. Whether you need routine maintenance or major repairs, you can trust Hyundai of San Bruno Service Department to get the job done right. Visit us today and experience the exceptional service that sets us apart from the rest.
1198 El Camino Real, San Bruno, CA 94066, United States
Opening hours of Hyundai of San Bruno Service Department
Monday:
07:30 - 17:30
Tuesday:
07:30 - 17:30
Wednesday:
07:30 - 17:30
Thursday:
07:30 - 17:30
Friday:
07:30 - 17:30
Saturday:
10:00 - 20:00
Sunday:
11:00 - 19:00
Reviews of Hyundai of San Bruno Service Department
"The worst ever service I ever had. I had to keep calling after few weeks to know what the problem was with my car - finally got an answer, but they had to call me back again to know for sure - I think because they have not really figured out what was wrong with it. They have changed people of contact - the person I was contacting moved on. There was no handing over of services/ clients to the new person - I had to call and find out whom I can talk to about my car. I feel they were rushed to tell me what was wrong - gave me some kind of estimate then I tried calling them - no luck again. I went in person to ask for my keys because at this point I just wanted to get my car and have it towed to another Hyundai service center and no luck with that too - no one available. To this day, I still have no car - going 3 mos. now. They better have my car still in their lot. I did not see it when I went in person to get something from my car. WORST EXPERIENCE."
"They promised to call back 3 times but only did once. When I called back they asked for my number again, but I replied that never works and demanded to remain on hold until a tech person finally picked up. He was helpful, but the answer was that I needed to wait over 4 Wk’s. for them to look at my check engine light to see if it was safe to drive."
"The battery in my new 9 month old car died. So I took my car to the Hyundai Service Center in San Bruno as an emergency, but a week has passed and they have not updated me on the status of my car. When I called the service center, they kept telling me that a representative would call me. Two days passed and no one called. In the end, I ended up paying more to rent the car than the battery cost. It's absurd that my new car's battery died so quickly, but I also don't understand how slow Hyundai's service is and why no one can update my car. If a product breaks down quickly and service is not provided on time, even if there is a warranty, it is completely useless. Hyundai Motors said that maintenance services can be conveniently booked through apps and websites, but they only produce errors and do not work at all. Is this a problem with the San Bruno Service Center or with Hyundai Motors America?"
"Took new hyundai in for its first Scheduled maintenance. Appointment was for 1030, arrived on time and was told it would take 3 to 4 hours to complete... meanwhile they took in walk-ins and prioritized them above the appointments... overall bad experience, and will likely not buy another new hyundai over this."
"After I shared my bad experience, they contacted me and offered me a solution to the problem. I saw that the whole team has changed and they are putting a lot of effort for customer satisfaction. I hope this will continue. First of all, I would like to thank the new service manager Arliegh and then Andrew who took care of me one-on-one!!!"
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