Bob Jenson Air Conditioning and Heating
1347 Broadway, El Cajon, California, United States
About the Bob Jenson Air Conditioning and Heating
Bob Jenson Air Conditioning and Heating is located at 1347 Broadway in El Cajon, California, United States. As San Diego's Best Heating & Air Conditioning Company, we offer a wide range of services to meet your HVAC needs. From repairs and replacements to new system installations, our experienced technicians are here to help.
By joining the Bob Jenson Maintenance Plan, you can extend the lifespan of your system and ensure it runs efficiently year-round. Our commitment to quality workmanship and exceptional customer service has earned us the trust of homeowners throughout San Diego.
If you're considering a new air conditioner for your home, our team will guide you through the process and recommend options that fit your needs and budget. We want to make sure you're comfortable and satisfied with your new system.
To request an estimate or schedule service, please fill out the form on our website or give us a call at 619-440-5634. Your comfort and peace of mind are our top priorities at Bob Jenson Air Conditioning and Heating.
Photos of Bob Jenson Air Conditioning and Heating
1347 Broadway, El Cajon, CA 92021, United States
Opening hours of Bob Jenson Air Conditioning and Heating
Monday:
07:30 - 16:30
Tuesday:
07:30 - 16:30
Wednesday:
07:30 - 16:30
Thursday:
07:30 - 16:30
Friday:
07:30 - 16:30
Saturday:
Closed
Sunday:
Closed
Reviews of Bob Jenson Air Conditioning and Heating
"We have been customers of Bob Jenson for 25 years. Always great service. Today I had the maintenance done. I was especially pleased with how I was treated. From booking the appointment with Ellice in the office all the way to Cyrus doing the actual maintenance... just great people to work with."
"We have regular maintenance of our heat and air conditioning systems by Bob Jensen and are happy to have their help. Gino was here today and did a thorough inspection, complete with photos, of our system. We have an older, drafty home so we depend heavily on Gino and the other techs to keep it cool in summer and warm in winter. We recommend Bob Jensen."
"Had to remove our Bob Jenson "reminder/contact sticker" on our AC units after 8 years as a customer. They would not install a new split unit that was professionally roughed in (before and after photo attached) . Could not even talk to a technician...called them on Monday 12/4 as I had a roughed-in split to install on my garage that needed to be hooked up, and charged. The person on the phone said that Bob Jenson does not work on other peoples installation? I said you have been coming to my place in Blossom Valley for years to work on units that you did not install and this new unit is roughed in and needs an initial installation. She put me on hold for a minute and then came back and said no. I told her that something was really wrong here and that I would need to find a new contractor if we could not work something out. She again said they would not work on a unit they did not sell. I explained to the person on the phone at Bob Jenson, that I did not expect them to warranty a unit they did not sell. She said it was not their policy to work on units they had not installed, so I hung up and called the next contractor. The person I spoke with at the new company verified with me that it was a rough in only and made sure that I had not disconnected the system caps (which I had not). He asked for a couple photos of the install (which I sent) and he said no problem, came out and installed it. Wow, what a difference in customer service compared with Bob Jenson I have never seen a company dismiss a long term customer as fast as Bob Jenson! Review Update 12/20/23...Upgraded review from 1-star to 3-star after Bob Jenson's Manager wrote a sincere and professional response to my review. While it will not change our business relationship as I now have a new AC & Heating Company (that does very good work and would recommend) to take care of the numerous units on the property, Bob Jenson's response is appreciated. Apparently the money is in selling the units and financing as in my case all they would have had to do is write "no warranty" on the invoice....and don't put a Bob Jenson sticker on the unit!"
"Called to schedule maintenance for our heating unit. Marcella was very friendly and got us scheduled right away. Our maintenance tech, Marcos, was very professional, listened to my concerns, and thoroughly inspected and cleaned our heating unit. I appreciated he took the time to listen and thoughtfully provided suggestions. Always a great experience with Bob Jenson. I have recommended to family and friends."
"I have been a customer with Bob Jenson for nearly 3 years. I always feel secure and safe in the hands of Marcella when I call in. She always makes sure my questions are answered and appointments are booked asap. I've appreciated her assistance over these past 3 years. Sammy and Marcos are consistently wonderful and patient when they come by to do maintenance or check on issues. Thank you so much for the awesome service. I highly recommend Bob Jenson to anyone interested in mini splits or hvac systems."
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