Reliable Appliance Repair

"Called this company for oven repair...Alex came out and I was told the fan in the upper oven needed to be replaced! Alex ordered the part and came back 2 weeks later...Fan replaced..still error code..I was then told the mother board needed to be replaced...Mother board was ordered on the 13th September. Alex returned to replace the mother board on 10/3...He left our home without testing the oven, or explaining what the problem was....Still no heat, and oven not working....I called the office explaining the tech left with no explanation and was told they would get back to me...Never heard anything more from Reliable Appliance. I called another company on 10/4 and they came out the next day....The tech discovered the mother board was not installed correctly, and that we never needed a new mother board at all... The problem was the cooling fan and sensor in the lower oven...Parts were ordered, and the company returned on the 11th of October. The correct fan, and sensor were installed and the ovens work perfectly...Long story short...Reliable Appliance misdiagnosed the problem twice, costing us $500 in labor, and parts we did not need. The icing on the cake...we were without the use of both ovens for 2 months! My advice to anyone looking to use this company for any appliance repair is "Do not do it at any cost!""

"Just Run away from this company. These guys are unreliable as hell. They just come to rub your pocket without providing any service. The service call is $99.95 they will come and for repair they give you a quote which is 4 to 5 times higher than actual job so defiantly you will say no however; they will get their service call without providing any jobs they want to get $100 bucks in 2 minutes and go; if you ask for repair you probably pay the same amount money for repair compere to go a buy a new one."

"Poor service it take 4 weeks to order parts and never up date the order the answer service said some one will contact never happen I cancel my order still charge me 300 I let my lawyer take care this mess I should not be charge at all bad service"

"They are horrible. The guys that answer the phone act like they are bored and don't care. I asked about their shop and was told we don't work in a shop we work from home. The guy that wad supposed to give me an estimate didn't bother to let me know that he couldn't make it to my house in the allotted time. Don't use them."

"Please do not use this company . Not reliable, under staffed, company call to cancel service and was not accommodating to my needs"