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Geek Squad
1901 Arden Way, Sacramento, California, United States
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About the Geek Squad
Geek Squad is a premier technology institution located at 1901 Arden Way, Sacramento, California, United States. Our Geek Squad Agents are technology experts ready to help with any tech issues you may have. Whether you need installation, repair, or support, we are here for you.
With our Total Tech Support membership, we can assist with all the tech in your home, regardless of where you purchased it. Our In-Home Advisor can visit your home, assess your needs, and create a customized plan for new tech or appliances.
We offer a wide range of services including phone repairs, Apple repairs, computer and tablet setup, TV mounting and repair, smart home installation, appliance repair, gaming console repair, camera and camcorder repair, and more. Our Agents are available 24/7, 365 days a year to assist you both online and in-store at Best Buy locations.
Geek Squad also offers Geek Squad Protection to ensure your tech remains in top condition beyond the manufacturer's warranty. Schedule an in-store consultation with a Geek Squad Agent to discuss any questions or concerns you have about your products, and discover the latest tech innovations. Trust Geek Squad to keep your tech running smoothly and efficiently.
Photos of Geek Squad
1901 Arden Wy, Sacramento, CA 95815, United States
Opening hours of Geek Squad
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
11:00 - 19:00
Reviews of Geek Squad
"The squad is unable to help with square reader and offer very little insight to the problem. I wonder what their capabilities are."
"Recently lost my phone. Worse than that, I realized I lost some very sentimental photos. (I thought I was doing back up, but apparently it didn't quite work) A N Y W A Y, I made an appointment with the Geek Squad, which was easy enough. Showed up the next day and talked with James. He was nice enough to listen to my sobs about my phone and checked my phone out to help. Although we weren't able to get some of the photos back, he explained things to me and was so nice and attentive. Quite frankly, it was more of a therapy session than anything because I just had to let somebody know about all my grief and the fact that I didn't have a phone for over 4 days. (That's a whole other long story, but I won't go into it now) My main point is that James was awesome. He was knowledgeable. He was super sweet. Listened to me, put up with me, and I left happy, and I am greatly satisfied with the customer service I received. Did I mention that this session was completely free? Yes, freeeee!! James had explained that if he had to do any kind of probing into my phone, there might be a charge, but it didn't come to that. I highly recommend the Geek Squad, no doubt about it!"
"They helped me on the spot by deleting the need to use a password and PIN for sign in. Also signed up for Total tech 24/7 Geek Squad service."
"I know staffing can be difficult especially in areas like Arden but these employees seem incompetent as well as unhappy to be here. Curtis for example gets stressed out when he sees lines build up. He will even send you to the wrong department just to alleviate his work load. Curtis from geek squad is an example of what not to be when you show up to work."
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