Sears Appliance Repair

"Very professional and communicative He was an hour late. However we talked by phone and based on our conversation I even added maintenance! Good job Enrique!"

"Technician has been helpful and he deserves 5 stars. Sears Warranty deserves zero. I have not had the use of my refrigerator for a month because Sears was “trying to find parts.” Now I’m waiting to see how long it will take to replace my refrigerator."

"Highly skilled and personable, Brian assessed the oven and listened to my concerns about its heating. He explained what he was doing, showed me how the oven was working correctly, and explained programming features. An excellent service call. Thank you"

"My experience with Juan was amazing. He was very professional, he arrived on time, and he fixed the problem. What more can you ask for? I highly recommend Sears Appliance Repair!"

"How can you do a tune up on a furnace without one single thing no flashlight, tool, no rag nothing. It was a complete waste of my time and money. I am seriously thinking of getting rid of this warranty Service! due to this. All the prior years it was the same gentleman that would come. He was very thorough, and concerned about his job performance. This time it was completely shameful service. This guy must of thought he was dealing with a complete idiot. The person showed up at 12:51 left at 1:10. The appointment time was from 8:00 a.m to 12:00 p.m. He did not bring any tools, a rag, a flash light nothing with him. He Used my dishwashing liquid to clean the my dirty filter, without a hose he caused a big nasty dirty mess in my walk way. This person did absolutely nothing. How do you do a tune up without even a screwdriver? He saw I had vinegar and ask to use some to make sure the pipe was not clogged, which after he did that he tried to convince me that I needed a $395.00 part. Saying if the pipe ever gets clogged it could do water damage to my garage. At which point I laughed and said no. He then said he could do it off clock for $135.00. I waited around all day for this appointment just to be taken advantage of! I could just see this person taking advantage of elderly and everyone else! Everyone I know who has this type of warranty need it to feel a little secure that they will not be caught off guard if an emergency where to happen just to be lied to, and taken advantage of! Terrible! This person should be watched, very strange person to be working for Sears. Going into peoples homes! In the past I have been alway pleased to see Sears would be the provider when I requested my seasonal checks ups and tuneups, not anymore, not after this!"