The Laptop Experts 568 East Lambert Road, Brea, CA 92821

"ook my laptop in yesterday (2/29). I had a problem with the AC jack, a part had fallen out of it years ago and I was finally attempting to revive it. I brought it in, and right away the owner could see what the problem was. I got a text later that day saying that it would be available the next day (3/1). I texted back in the early afternoon confirming if it was ready and it was! Obviously, whether your laptop is ready the next day depends on what you need to fix it and whether or not they have the part for it. If I have any future laptop or computer issues, The Laptop Experts will be the first place I go. A very good first impression!"

"So I'm an independent IT Contract worker with shaky hands. I know how to repair everything but seriously lack the dexterity to do much with laptops or fine solder work in general. I just bring all of those here for my clients and I've never been disappointed."

"James was timely, and prices are reasonable. I had broken external hard drive and very ver old desktop hard drive He recover both data in very short time He went above and beyond the required service Every step of this process met my expectations, i was treated fairly, at a fair price, in a timely manner. I will go back with all my computer needed to be fixed I would recommend him, without any hesitation"

"This place is honest, reliable, and reasonable. I had an issue with my laptop not being able to charge, and James was able to diagnose that it was an issue with the motherboard within a day. He fixed the issue within a few days at a reasonable cost. I recommend them highly."

"I’ve been to three different computer repair places. This particular place was the worst. I was quoted between 125 and $175 maximum to recover the data on a portable hard drive. I dropped off my hard drive to this company and they said they would let me know by the end of the day. At the end of the day Friday I received a call from James who said the hard drive is no good it’s non-retrievable so it would cost a $45 diagnostic fee. On Monday I received a text message from James indicating good news your hard drive can be fixed and it should cost anywhere from $250-$280. I went to his store the laptop experts he said the program is still running and he’s not sure if it can be retrieved. He said that it’s possible but he doesn’t know for sure. I asked him if he could see the data on the hard drive and he says no the programs not done yet, so I wouldn’t be able to tell if it could be retrieved or not, I was kind of thrown off because he sent me a text message with the above information. Miscommunication from the very start with this company I would not recommend this company. These are my own words. These are my own experiences as I dealt with him in person it cost me $45 for a diagnostic fee and terrible customer service The company owners reply is very untruthful. He gave me a price $250-$280 for data recovery. When I arrived, he said the program has not finished so he doesn’t know what would be recoverable or not. I asked him if he could see what data is on there and he said no. So he did quote a price prior to the whole job being completed even not knowing if he could recover any other data. Those are the exact facts."