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One Source Service LLC
15149 Springdale Street, Huntington Beach, California, United States
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About the One Source Service LLC
One Source Service LLC is a spa and store located at 15149 Springdale Street, Huntington Beach, California, United States. We specialize in Day Spa and Salon equipment repair, providing reliable services for all brands and types of equipment. Our experienced staff and network of professional technicians ensure that your equipment is in top working condition, saving you money and reducing downtime. We are the nation's first full-service Salon and Day Spa Service Company to offer nationwide service, with a team of qualified independent professionals. Our preventative maintenance programs help extend the life of your equipment, improve occupant comfort, and reduce repair budgets. Let us take the worry out of equipment failure and keep your investment operating in top condition.
Reviews of One Source Service LLC
"This company was recommended to us by the manufacturer of our equipment. We were quoted for a hydrolic servicing but when the tech came out he didn't have any supplies for the services he was contracted for. We had him move some chairs around and assemble some pieces we had recovered because he was already there but he definitely did not do the service we were quoted for. When we received the invoice not only did they over charge us for too many chairs and a charge for "materials" he didn't bring, but they backpedaled saying what we paid for the maintenance we were overcharged for and didn't receive was less than what it would cost to do the literal screwdriver work and moving of chairs. I was literally there to do the screwdriver work and move the chairs while he was supposed to work on the hydrolics. On top of this, we had to tolerate some weird conspiracy and anti-vax conversation the tech was bringing in. The company did nothing to fix the situation so now I'm here."
"I would love to be able to rate higher. They lady I spoke with originally seemed very nice and helpful, but she couldn't answer my question and asked me to provide her with some additional info via email, which I did as soon as we got off the phone. She then was supposed to get with a manufacturer to get some info and then get back with me with the info. But I never heard back from her. I emailed again and then I waited about a week, I then called again and left a message with a young lady, for the other lady that was supposed to get back with me. She promised to have her call me back and I am still waiting a couple weeks later for her call....so communication is definitely an issue with them, but I honestly know nothing about their work because we never made it that far."
"WARNING DO NOT US THIS COmpany . I waited 4 weeks to finally get a service tech to come out. When he finally did he said he has never worked on pedi. bowls. The reason I went with this company was so I would get some one who knew how to fix this make and model, and not some one who was just guessing. He spent his time one the phone taking direction on what to do. The worst part of all is that he tried taking apart my other pedi bowl and broke off the jet cover now I have 2 broken bowls. Because you have to give them your cc. card info ahead of time they charged me $395 for the service call (even though he touched and broke a perfectly fine working one) and then sent me an invoice for $854. to fix both. I would gladly pay to have the one fixed and would have expected the to repair the one their technician broke. When I called and complained he said "they were old and going to brake soon anyway" Horrible customer sevice. I will never ues the company again as now i am out $385. and now have 2 broken pedi bowls"
"One source has been servicing our equipment for several years and always provide excellent customer service. We needed to replace the motor on our spa pedicure chair and the new motor was installed efficiently and purrs so quietly. I highly recommend One Source. The Style Lounge, Full Service Salon, Fountain Valley"
"The team over at One Source was an absolute pleasure to work with. Their prices were fair and reasonable. They were always on time, professional and their knowledge of equipment was outstanding. I would highly recommend One Source Services."
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