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Geek Squad
2300 North Rose Avenue, Oxnard, California, United States
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About the Geek Squad
Geek Squad is a technology institution located at 2300 North Rose Avenue, Oxnard, California, United States. Our Geek Squad Agents are experts in all things tech and are ready to help with any issues you may have. Whether you need help with installation, repair, or troubleshooting, we've got you covered.
Total Tech Support is a membership program dedicated to supporting all the tech in your home, regardless of where you bought it. Our In-Home Advisor can visit your home to create a customized plan for adding new tech or appliances. We offer same-day repair services for Samsung and Apple products, as well as computer, tablet, and TV setup and repair.
Our services also extend to smart home setup, appliance repair, car electronics installation, gaming console repair, and camera and camcorder repair. With Agents available 24/7, 365 days a year, Geek Squad provides unparalleled tech and appliance support both online, on the phone, in your home, and at Best Buy stores.
Geek Squad Protection ensures that your tech stays in top condition beyond the manufacturer's warranty. Schedule an in-store consultation with a Geek Squad Agent to get the most out of your tech and stay up-to-date on the latest innovations. Whether you need your TV mounted, appliance repaired, or cell phone fixed, Geek Squad is here to help, no matter where you purchased your product.
Photos of Geek Squad
2300 N Rose Ave, Oxnard, CA 93036, United States
Opening hours of Geek Squad
Monday:
10:00 - 21:00
Tuesday:
10:00 - 21:00
Wednesday:
10:00 - 21:00
Thursday:
10:00 - 21:00
Friday:
10:00 - 21:00
Saturday:
10:00 - 21:00
Sunday:
11:00 - 20:00
Reviews of Geek Squad
"I paid $199.99 for in in case of plan something breaks. Horrible customer service I paid Best Buy $2000 for my computer $600 for two monitors All HP Waited for 45 minutes to be seen at geek squad when it broke. Only to be told 2 to 3 weeks for repair The $199.99 is for nothing I won’t be going back here again"
"Made an appointment with geek squad to fix my iMac. On the day of the appointment the guy calls only to tell me he can’t do the job!! Why are you even with the geek squad team??? It’s the Worst protection plan ever. They never answer the phone and it’s always a long hold."
"What a joke, I ordered a premium TV mount package because I wanted it done right with no wires exposed, the premium package clearly indicates that wire concealment is included. What it doesn't say is that unless a previous cut out is present they do not conceal the wires without an additional charge of $130. For one if I knew that in the beginning I wouldn't order premium, two if there was a previous wall cut out I would run the wires myself and once again avoid the premium package fees. When I tried to get a refund down to a standard package I couldn't because the installer "connected" my PS4, can you believe that? One HDMI cable from the TV to the PS4 left dangling and exposed is considered "premium service" So now all my wires are exposed and dangling, if I would've ordered the standard package id still feel ripped off, this is the absolute worse service I have ever gotten I wish I could leave zero stars!"
"If I could give zero stars I would! I brought my computer to this Best Buy Geek Squad so they could fix my charging port. They replaced the whole motherboard, now I get blue screen errors, or it shuts off completely and won't turn back on. 7 repairs later, I've spoken to the store managers, the corporate resolution specialist, and they are all "sorry for your frustration with your laptop, there is nothing we can do." Haha... My frustration is with the people/ company who broke my laptop! Do not use this company!!! They have no guarantee behind their work and they have no pride in customer service or resolutions!!! Small claims court here I come."
"Advice: Dont buy phone insurance through geek squat they always send you to the manufacture it's a waste of money. Ok so my phone aux port is not working properly so I went yesterday 8/30 2017 and I talk to one of the geek squat guys .. he look at the phone and told me " We are gonna give you a new one this is consider wear and tear" then he show the phone to his supervisor and he said the same thing. Then he told me he had to make an appointment for today 8/31 At 11:40 to look at the phone and order a replacement phone. So I went in today so they can look at the phone and the geek squat lady told me i had to go to Samsung because they cannot order me a new phone and they cannot fix it either. It was a really bad experience they just wasted my time. Thanks for nothing. Geek squat train your staff better"
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