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Pacific Marine Repair / Boatyard Service and Parts
2807 Palma Drive, Ventura, California, United States
About the Pacific Marine Repair / Boatyard Service and Parts
Pacific Marine Repair is a premier boatyard service and parts provider located at 2807 Palma Drive in Ventura, California. With a team of experienced technicians and a wide selection of high-quality parts, we are dedicated to keeping your vessel in top condition. From routine maintenance to major repairs, we offer comprehensive services to meet all of your boating needs. Trust Pacific Marine Repair to provide reliable and efficient service for your boat.
Photos of Pacific Marine Repair / Boatyard Service and Parts
2807 Palma Dr, Ventura, CA 93003, United States
Opening hours of Pacific Marine Repair / Boatyard Service and Parts
Monday:
08:00 - 16:00
Tuesday:
08:00 - 16:00
Wednesday:
08:00 - 16:00
Thursday:
08:00 - 16:00
Friday:
08:00 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Pacific Marine Repair / Boatyard Service and Parts
"Hadn’t touched my boat for over 5 years since it stopped running and had bad fuel in the tank no one would even take a look at it. Called and talked Alan, brought my boat in the following week and found out why these guys have been in business for 38 years. They serviced and repaired my boat exceeding all expectations! Come to find out they are a certified dealer for both my engines Volvo Penta and Mercury and made me think the prior reviews were from other boatyards. Jeff I believe is the owners son had knowledge behind his years. Never had such an honest hard working outfit work on my boat before. Forget about the other reviews because they were posted by the competition. Pacific Marine Repair is superior….I’m just here to get the word out….try it and you won’t want to go anywhere else."
"I have been treated well at this boatyard. We have taken our fishing boat in for service for about 15 years and have always had a good experience."
"Worst experience I've ever had in over 18 years of having my boat serviced. Slow, incredibly rude, unprofessional, and do very poor-quality work. • When I brought my boat to them, the oil in my engine was golden brown, after their oil “change” it was black – see attached pictures. When I complained, Allen the owner, gave me the phony story that it was a special kind of high-quality oil which is dark. I had to change the oil myself afterward. • They splashed some sort of chemical on the stern of the boat which left permanent splash marks on it. • While replacing the windshield latch, the mechanic broke my windshield, which took several days to replace. • I brought the boat in on 5/3 for a simple annual service and didn’t get it back until 4 weeks later on 5/30 after a lot of drama. • They charged me to replace the spark plugs, but I never asked for that or approved it, nor do I think I needed it. The whole miserable story: On 5/3/23 I brought my 22' I/O runabout and trailer for annual service. A week later I called to check on it. The office lady said they hadn't started on it, that they'd probably be done with it the following week. I was fine with that. Then the trailer guy, Tim, who works on the premises, but operates separately called and after a lot of fast talk said he would fix the winch post and the lights for $656. On 5/17 I called the office and left a message - they rarely answer the phone. Then I called Trailer Tim, who said he'd be done early the next week. On 5/18 Mechanic Tim (not the trailer guy) called to tell me I needed new riser gaskets for $280 (2 hours labor), plus parts, but couldn't tell me how much the annual service work would cost. I was skeptical of the need for riser gaskets as I'd had the entire exhaust manifold replaced in 2022, but I approved the job to be safe. He said he'd have the office call me about the price of the annual service work. They didn't call the next day (5/19), so that afternoon I called and left another message asking for an estimate and estimated time the work would be done. Half an hour later the office lady called me yelling at me that the mechanic had called me about the riser gaskets. I explained he'd told me he'd have them call me to provide an overall price and when they'd be done. She was very unpleasant and rude and told me she couldn't tell me the cost nor when they'd be done, that the trailer guy was separate, and on and on. I explained they'd told me it would be done this week, and she started yelling asking me who told me that. I told her I was disappointed that I'd had to wait over 2 weeks just to get a basic service done on my boat and they couldn't give me an estimate of cost and when the work would be done. She said she'd have the owner call me. A short while later Trailer Tim called yelling at me saying the owner had yelled at him for telling me the boat would be ready this week. He jabbered at me for a while threatening to just give the boat back to me without doing the work. I said I did not want to get involved in their problems and asked for a quality job at a fair price, within a reasonable time. On 5/22, Allen, the owner called me, saying he'd left me a message (which I did not receive), told me I needed a new shifter cable and gave a feeble apology. I told him the cable was fine a couple of weeks earlier when I'd test run the boat. So he invited me to come down and see, which I did. When I got there, the entire shifter assembly had been removed and disassembled, so I went ahead and approved the job. Then on 5/24, I got a call informing me that the mechanic had broken my windshield and it would take a few days to replace it. I was finally able to pick up my boat and trailer on 5/30, after paying them $2,633 for the boat and trailer repairs. I went home and inspected the boat, only to find dirty oil in the engine, that the side lights on the trailer had not been fixed, and damage to the finish on the stern of the boat."
"I have been relying on Pacific Marine to care for my boat now for 15 years. They work like surgeons. Precise and accurate. I totally trust my family's safety on the water to these guys! Always easy to work with and very reliable!"
"Do your friends, a big favor and tell them to stay away from this crooked boat repair business If I could rate this business, it would be negative stars!!! Doing business with Pacific Marine repair, I am out $4841 in repairs, my motor caught fire, melting all the plastic, and scorching the motor cowling. The boat was towed in seven times, after being assured it was a fixed each time ! Wrong part was installed and cause electrical fire! I was told to pick up the boat with no further repairs, because, according to ALAN, the owner, it would cost more than he was making! The only person that would talk to you in a civil tongue was a young receptionist, and all she could do was make excuses for everybody else that works there! ALAN is an arrogant, trying to be a bully, and in my opinion, a very rude and crooked business owner! Read all the reviews and believe every one of them!"
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