Geek Squad,
6000 Sepulveda Boulevard, Culver City, CA 90230
About Us
Geek Squad is a technology institution located at 6000 Sepulveda Boulevard in Culver City, California. Our team of Geek Squad® Agents are experts in all things tech and are ready to help with any issues you may have. Whether you need help with installation, repairs, or advice on new tech, we are here to assist you.
Our Total Tech Support membership is dedicated to supporting all the technology in your home, no matter where you bought it. We offer services such as in-home appointments, in-store visits, phone repairs, Apple repairs, computer and tablet setup and repair, TV mounting and repair, smart home installations, appliance repairs, gaming console repairs, camera and camcorder repairs, and more.
Geek Squad provides an unmatched level of tech and appliance support, with Agents available 24/7, 365 days a year. We offer repair, installation, and setup services for a wide range of products, including computers, appliances, TVs, car electronics, cell phones, cameras, smart home devices, and video game products.
Visit us at your nearest Best Buy store for an in-store consultation with a Geek Squad Agent who can help you with any questions or concerns you may have about your tech products. Geek Squad Protection ensures that your tech stays working like new beyond the manufacturer's warranty.
Stay updated on the latest tech innovations with our Geek Squad tech tips and Geek Squad Intelligence blog, where you can find expert articles, helpful forums, and frequently asked questions. Let Geek Squad help you get the most out of your technology and keep you connected to the latest tech trends.
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Hours open
Monday:
10:00 AM - 9:00 PM
Tuesday:
10:00 AM - 9:00 PM
Wednesday:
10:00 AM - 9:00 PM
Thursday:
10:00 AM - 9:00 PM
Friday:
10:00 AM - 9:00 PM
Saturday:
10:00 AM - 9:00 PM
Sunday:
11:00 AM - 8:00 PM
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Contact Us
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Reviews
"Rude Employee by the name of Mark would not help me at desk. Needs to be trained on better customer service skills."
"The contier service wasn't up to bar"
"The worst service I have ever encouter. I had an ASUS all-in-one that needed minpr repair. This was in 2016 I put it in February and then waited. I called in March, April and May and was told we are repairing it. The unique thing about this computer was the it has a detachable touch screen that allowed you to take it anywhere in the house and work on your computer. Well, what they hadn't told me and didn't tell me till June was they had broke the screen and had lost the key board and mouse that also were wireless and particular to the computer. Their hackkneyed solution was to give me a new screen, keyboard and mouse, the new screen would be fixed though or to give me a computer worth $700 when I had paid a $2400 for the one I had given them to repair. I found a used version of mine and asked them to buy it off of EBAY, which they did, and put my hard disc into it. So, to recap, six moths to notify me of the repair, at pickup there were parts missing and broken, I had to find the replacement parts myself."
"Excellent service from the TV department, Rodolfo was superb. Then went to the wireless... Informed them I wanted to buy. $1200 phone. and was advises they would be 5 mins..have just left 45 mins later. During which one of the other colleagues (not the one I spoke to) served as two other customers. Very disappointed."
"I cracked my laptop screen and came in to get it repaired. They told me I would have to wait at least 2-3 weeks. This is absolutely ridiculous. I don’t have that much time to wait, when I use my laptop for work. I paid for warranty and this is the best they can do. This system is just ridiculous and awful if it can’t even make simple repairs within a reasonable time frame. As much as I like Best Buy, I want to let people know that it is totally not worth it to buy any type of warranty whatsoever. I wish I could give Geek Squad 0 stars."
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