About the Atlas Trillo
Atlas Trillo is a reputable institution located at 2305 Paragon Drive in San Jose, California, United States. As a general contractor and plumber, we specialize in providing top-notch construction and plumbing services to residential and commercial clients. With a team of skilled professionals and a commitment to quality workmanship, we strive to exceed our customers' expectations on every project. Whether you need a new construction project completed or plumbing repairs, Atlas Trillo is the trusted choice for all your contracting and plumbing needs.
Reviews of Atlas Trillo
"Technician texted me to let me know he would be arriving a little early, which was helpful. He quickly assessed what the problem was and provided possible solutions, letting me know I had three days to decide if I wanted to have any repairs done. Once we agreed upon the work to be done, a quote for the repairs was provided. After further discussion, he offered a discount. After reviewing the final repair quote, and agreeing to move forward with the repairs, the repairs were done in an expeditious manner. After the repairs were completed, the technician demonstrated how the repairs solved the plumbing problem. He then asked if there were any other repairs that needed to be done. Since no other repairs were needed the final bill was presented which matched the initial quote. Everything was done in a respectful and professional manner. The only issue was when it was pointed out the plumbing problem was due in part to a pipe that was too short, for which I would be charged to replace. When I pointed out it was a technician from Atlas Trillo who installed the pipe in the first place at a prior visit, the technician replaced it at no charge. Overall it was good experience."
"I had a new furnace and A/C unit installed by Atlas Trillo. Everyone I have had contact with has been very professional, courteous, and prompt. My new Nest Thermostat wasn’t working right, so another technician came out to check the wiring and power to the thermostat. He was super knowledgeable and very nice. And he fixed it! I would highly recommend using Atlas Trillo if you need heating/cooling service or need replacement."
"Atlas Trillo is the best company I have ever used. They are honest, efficient, professional with great customer services. Joel who worked on our heater is EXCEPTIONALLY good - professional, detail oriented, friendly, knowledgeable, and always smiling! We chatted after he completed the job and he told us the company helped him to get the certificates needed and offered a full time job. We are so impressed with him and the company, so we signed up for their membership right away. A conscientious, honest company with amazing staff. Highly highly recommend!!"
"The technician arrived on time and very clean. His communication skills were very good. He told me I would get a thorough report with cost of how much to replace “what product was put in absolutely wrong”. The product was less than one year old so I was anxious to get the quote. I have called three times, giving them all of my information three times. So I called a company to check on it and they replaced a circuit board in 15 minutes. It works good now. I just don’t understand how such a well staffed company with such good customer service would fail three times. They failed me greatly. I paid $149 for their service call. I guess they needed the money more than I did. I would still recommend them because everything about them was good but getting the job completed."
"TLDR: Atlas Trilo incorrectly installed the heat pump, came addressed it and broke our sprinkler system in progress. After flooded our house, it took me 2 good months to chase them down to come fix it. Yet, they accused me of trying to get them to pay for a “renovation”. 2 stars because their technicians are actually really professional but the management is not really. - We purchased the heat pump via Home Depot and Atlas Trillo is the contractor who installed them. - It wasn’t functional correctly. We called them to come look. Technician was awesome but informed they have to come address the return duck. They did, but broke the sprinkler - Water came down, flooded the entire dining room on 2nd floor. Water also went to family room. - Our house has wooden floor half the house. 5k sqft of open space. - After the flood, Atlas Trilo brought the dehumidifiers to help dry the craw space. Mind you, they should have remove the insulation under the ceiling instead. Because they were soaked. Next thing you know, my ceiling was peeling off because of the water collecting under the ceiling. After removing the soaking wet insulation ourself, we called Atlas Trilo - Took them awhile to find a ceiling contractor to come address our ceiling. They also said they will send me contractors to address the wooden floor that are now wobbling. - A month after, finally the ceiling dude came patch the hole and addressed the ceiling. Their floor contractor estimated the cost of 10K to redo the wooden floor. Now remember this is an open floor plan with wooden floor half the house. - I think this is where it went bad. I informed Atlas Trilo that we understand from their contractor that we cannot just spot address the wobbling wooden floor. We have to sand them down throughout so they are even across the board. That’s why it’s 10K. We informed Atlas Trilo that we’re willing to chip in as we already wanting to redo the floor. Somehow the GM thought we want them to pay for our renovation and started ghosting me. - I called every other day trying to follow up and explained the situation over and over and over. I think I talked to everyone in the company. - GM kept sending empty promise. A month passed by. I fed the f up. I started Karening on the phone threatening to take them to a small court and put a hold on their bond. - Finally the effing GM called back, and said “we’re not redoing your entire house”. I kept emphasis it’s not. Until he realized my house is 5k sqft and the 10k cost was not for the entire house, finally he agreed to pay The whole thing took 2 full months with me calling them every other days Update: There is no update after I contacted them per request below ¯\_(ツ)_/¯"
-
United Auto Repair
2151 Monument Blvd, Concord, CA 94520, United States
-
Pep Boys
39165 Cedar Blvd, Newark, CA 94560, United States
-
Mr Appliance
San Mateo, CA 94402, United States
-
10xServices
2750 Melendy Dr, San Carlos, CA 94070, United States
-
Cannon Appliance
629 Redwood Ave, Redwood City, CA 94061, United States
-
Lafayette Auto Repair
1410 Autocenter Dr #b, Walnut Creek, CA 94597, United States
-
Driven Auto Care
40931 Albrae St, Fremont, CA 94538, United States
-
Newark Tire & Auto Service
6110 Jarvis Ave, Newark, CA 94560, United States
-
Clark's Auto Repair
10270 Imperial Ave, Cupertino, CA 95014, United States
-
Frankie's Fix-It
265 1st St, Petaluma, CA 94952, United States
List of local businesses, places and services in California
⭐ business help 🔍 services ☎ phones 🕒 opening times ✍️reviews 🌍 addresses, locations 📷 photos