Roto-Rooter Plumbing & Water Cleanup 831 Alamo Drive, Vacaville, CA 95688

"Noah was amazing! Above and beyond on the customer service side. Prompt and communicative, Highly recommend asking for him. Robin & Edwin Shelton"

"I called to get a bid (free estimate) for running water to a new build. I informed the person on the phone the water hub was 600 ft from the house. The person that went out called me shortly after heated and berating me for making him walk up a hill. I told him I informed the main desk about the distance. He then demanded my credit card for making him walk 600 ft. Talked to a manager later and I thought we had smoothed things over and set up another day time to meet. When day came I called to to confirm if we were still meeting and manager stated he wanted to meet two hours earlier than agreed upon time. I informed him that I live far away and he sighed and said fine as if I were an inconvenience to him. Bottom line is they were incredibly unprofessional especially the first employee demanding my credit card for making him walk. I was transparent and can’t control distance of water hub to house which I was up front about."

"Roto Rooter of Fairfield gives a five star (really more like a ten star) service! Marty Simpson, the technician/plumber, identified my sewer line problem quickly and used a camera to show me the problem, and he discussed all the options with me. I have old clay and cast iron pipes that were failing on my 1 acre property that has 5 dwellings on one line. Marty listened to my concerns and patiently and professionally answered my zillion questions which helped me make well informed decisions. His crew of Johnny, Jerry, and Allan then came in and pulled pipe, power flushed my line, dug trenches (they are powerhouses!) and put in new cleanout pipe and boxes. They descaled my line (pecote) and put in liners. They worked diligently (literally down in the trenches) to get my line flowing like new. Even the operations manager Rick came by to work with the crew. There was always great communication via text or telephone about them being on their way in the morning. Everyone was so nice. I can’t say enough about this group. Professional, organized, great work ethic, and on a mission to get the job done! I even got to meet the owner Jim! I’m so pleased with the final result. The comparison of the before and after views with the camera is amazing. I highly recommend Roto Rooter of Fairfield for all your sewer line and plumbing needs."

"Roto-Rooter Fairfield fixed my problem quickly and efficiently. Noah, the tech, was on time and very helpful. He explained things well and answered all my questions. He made me feel confident I was making good decisions about a topic I know little about. And it was all relatively inexpensive. I would use them again and recommend them highly."

"A huge Redwood root plugged our main sewer drain. A local plumber tried in vein to remove it. He suggested Roto Rooter would have the correct equipment. I called and a technician Doug arrived within an hour. He surveyed the issue and gave me a thorough estimate. He returned the next morning as promised. He and another tech Jason worked almost 3 hours to remove the root system. When they finally got the drain clear they used a camera to make sure that it was completely removed. When presented with the bill it was about half of his original estimate. Doug said it didn’t take as long as estimated and the toilet involved did not need to be removed. Now that’s honesty. And the job site was left clean like they had never been there. I could not have asked for more. Hard working, on time, honest and thorough."