Electric Express Appliance Repair
1439 Rollins Road, Burlingame, California, United States
About the Electric Express Appliance Repair
Electric Express Appliance Repair is a trusted institution located at 1439 Rollins Road in Burlingame, California. Specializing in repairing all types of household appliances, our skilled technicians are dedicated to providing top-notch service and ensuring that your appliances are back up and running in no time. With years of experience and a commitment to customer satisfaction, Electric Express Appliance Repair is the go-to destination for all your appliance repair needs in the Burlingame area. Contact us today to schedule an appointment and experience the convenience of having your appliances expertly repaired by the professionals at Electric Express.
Reviews of Electric Express Appliance Repair
"This company was referred to us through Maytag warranty. I couldn't have found a more difficult company to work with. They wouldn't do the repair requested until the dishwasher was "brought up to code", although it was installed correctly according to other repair firms. When I scheduled the plumbing change they requested, they refused to reschedule an appointment to finish the warranty work until they had photographic proof they could inspect. They wouldn't even schedule an appointment when I stated I would send them a photograph before they arrived. I get the feeling they are doing everything possible not to complete the work. Completely unhelpful and frustrating."
"I was referred to this company by Kitchenaid to fix our 2 months old dishwasher. The machine wasn’t drying the dishes properly. The tech came out the first time and he fixed it by turning up the heat on our water heater which I thought was odd. He claimed to have 16 years experience so who am I to argue but knowing that that was not the problem. Of course that did not fix the problem. We called again and the same tech came out. He suggested that I turn on the hot water prior to starting the dishwasher and run it during the day time instead of evening. This suggestion of course did not fix the problem either. We contacted another company for second opinion. The new tech came out and was able to identify that the wire to the heating system was unplugged and on top of that, the drain was leaking (separate problem that we didn’t even know was happening). This new tech was able to fix both issues and now the dishwasher is working as it should. Turns out it’s not the hot water issue at all. Hmmm"
"The ice maker on my Whirlpool fridge was not working properly. Problem was diagnosed on one visit, part was ordered and Marco came to do the repair a few weeks later. He arrived on time, did the repair quickly and had a professional demeanor!"
"Summary: they will charge $175 for doing absolutely nothing. They charged for a diagnostic of my dishwasher, OK, fine. The 7-10 business days to get the part and schedule a follow-up appointment turned into a month. They came out, a month later, and couldn't fix my dishwasher, but still charged another $175. This company is absolutely terrible, avoid at all cost."
"Extremely disappointed. Their service is terrible both technically and in terms of customer support. Even after 3 months and multiple hours spent with them my dishwasher is still broken. (It's ~ 1 year old from Costco under Maytag warranty) They have cancelled, multiple appointments. Did not investigate the the dishwasher itself. - First time they came, they reset the dishwasher and left - Next they came and left saying I need a controller card. They installed it a few weeks later and it still doesn't run a full cycle. Extremely frustrated, might end up bying a new dishwasher from costco"
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