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uBreakiFix by Asurion
123 North McDowell Boulevard, Petaluma, California, United States
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About the uBreakiFix by Asurion
uBreakiFix by Asurion is a store located at 123 North McDowell Boulevard in Petaluma, California, United States. This institution offers top-notch tech repair services for various devices, including phones, tablets, laptops, game consoles, and more. With a team of experts ready to assist, customers can expect fast and affordable repairs, most of which are completed in 45 minutes or less. The store also provides a hassle-free 1-year limited warranty on most repairs, ensuring customer satisfaction. Whether you need an iPhone repair, Samsung device fix, Google device repair, or even a game console repair, uBreakiFix by Asurion has got you covered. Additionally, the store offers a price match guarantee and uses high-quality parts to ensure the best repair possible. Visit the Petaluma store for all your tech repair needs and experience exceptional customer service.
Photos of uBreakiFix by Asurion
123 N McDowell Blvd, Petaluma, CA 94954, United States
Opening hours of uBreakiFix by Asurion
Monday:
10:00 - 19:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 19:00
Saturday:
10:00 - 19:00
Sunday:
Closed
Reviews of uBreakiFix by Asurion
"Very quick and easy, the customer service rep was amazing... sweet, and handled the job very well, if I ever need him again I will be requesting him! Thanks again for the speedy service"
"This place is great! Vikram was fantastic and fixed my phone moisture problem in minutes and I didn't have an appointment. I will definitely be back for any future electronic repairs."
"Worst experience ever. This business is dishonest, does poor work, and does not hold staff accountable. I took my Samsung fold 5 in for repairs under warranty. A pixel died on the interior large screen. When I got the phone back, the pixel was fixed, but the outer screen no longer worked. I brought it back immediately and was told sometimes when they remove the small screen to access the inside of the phone for repairs, it doesn't seat right when they put it back on and that they would check for "loose wires." They didn't find anything wrong and told me to bring it back another day and it would be fixed under the warranty with a whole new screen. I brought it back when they said, they in took it, and fixed it, installing a new small screen, but then said Samsung did not approve the repair, so they argued with me and Samsung for 3 hours, then removed the new screen and replaced it with the one that didn't work while they made me wait. Then when I got it back it was missing the sim tray. I went back to the store to pick it up and it was smashed to bits. They accused me of dropping it off like that and refused to fix it. Unbelievable experience. Avoid at all costs. Send your phone in to get repaired. Don't trust this vendor. Update: Vendor just responded to my criticism as if I hadn't tried to address this with the staff and management already. Underscores how disingenuous they are. I spoke to the district manager who took no responsibility for the damages to my phone. She pointed her finger at Samsung, despite her staff having broken the small screen and sim tray. She was rude, unprofessional and did nothing to address my concerns. With a district manager with this attitude, no surprise the staff feel empowered to break hardware with impunity."
"Asurion has been there for me before when I Had cracked my last screen. Their excellent, as far as scheduling and showing up on time and working with me Directly. This was second time I called Assureion To have my screen replaced. Everything went very smoothly. The scheduling was great. The technician was right on. he was polite and very professional. But I had to turn him away at the door because my screen protector, and my phone was absolutely fine. I had tried to cancel the appointment the day before, but it was a holiday, and I don’t believe anybody was in the office. So, even though I didn’t have any work done by this last time, the technician was polite, very professional, punctual, understanding, and canceled my appointment, and took care of the paperwork. I would recommend ASSURION to all my friends. This is a good company and it’s a fair price for the insurance. The fact that they come to your house is wonderful. Because I’m a very busy person and my schedule doesn’t allow for a lot of Extra free time. Assure.ion replace my phone completely when I broke the screen the first time. The technician showed up with my new phone within one day, set it up, handed it over to me and was on his way. I’m very pleased With a SSURIAN!!!!!!!!"
"Replaced the glass on my iPhone, they showed up to my house a little ahead of schedule, told me it would be about 30 minutes. They were done in 20. No questions asked super simple. Excellent."
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