Edward Jones - Financial Advisor: David Fricke

"David and Jill are great, always accommodating and there to help with great advice. David has helped me steer clear many times from spontaneous buys and it saved me thousands. Hope to be doing business with them for years to come."

"Not so good. I have called several times in the last three weeks and asked to get a withdrawal. Each time it was a short conversation that left you thinking it was being taken care. But when I had not heard anything back I would call again to find that I had to do something else. First time; we will get a check out to you. Then I would call back and find out that the check was not sent yet but was being processed. Then it wasnt sent again but I was told if i wanted it sooner I could send them my bank information and they would direct deposit. Then I called back again and he was busy and could not call me for a few days. A few days later I got an email asking me to sign up for an account so I could sign some documents. Still no call. It seems he does not have time for the people who are not big investors. I also asked for a withdrawal from Fidelity investments. The conversation was 15 minutes. The funds were in my account in two days. Now that's customer service. I will update as soon as I have more info."

"David is amazing at helping you plan for retirement, if you’re already in retirement, paying for college education, planning for the expected or even the unexpected. He’ll give you great advice on stocks, bonds, mutual funds, and even ETFs. He wants to find out what’s important to you. He has an established process."