Professional Financial Services and tax 1124 South Main Street, Salinas, CA 93901

"My experience with Martha is one of extreme regret. There’s a level of disrespect that goes along with the dishonesty and deceit. Nothing that she said would happen actually happened and none of the numbers that she gave us added up. Refunds that she said were coming never came and now I in fact owe where’s said I wouldn’t. Trying to contact her via phone or email is pointless because she does not return calls or respond to emails. Since she received payment, which was extremely high I have only been in contact with her once when she said she would look into my complaints and I never heard from her again. I would give zero stars if possible"

"So professional and pleasant. I came in with a million questions as a new business owner and Martha answered every single one. I’d recommend her to everyone!"

"Absolutely terrible… I’ve been going here since 2014 and I’ve never had a problem up until this year. I tried calling mostly every day since January and I have not been able to get ahold of anybody. I emailed them and same thing. Finally around March I was able to get ahold of a clerk and she said Martha will give me a call and sure enough, that was a huge lie. Every year the cost of the tax service has gone up as well. Save you’re time and energy, don’t bother with this place. Update: Got audited twice in a row and still no help from PFS."

"Martha has been doing taxes for the past 40 years. I have watched her give so much of herself to this community. Three bouts of cancer and still servicing her clients through her treatments. That is dedication. Not everyone can be pleased, but I am. Covid over the years has hurt many SMALL businesses all over the US. Staffing issues and so forth and we have all had to face that challenge. I have been to restaurants and stores that take longer to service. I but I only give them my patience and understanding. I would never want to put anyone's livelihood in jeopardy by leaving negatively. I never lash out. I've watched people take it out on staff and small businesses for not meeting their immediate needs. It takes a lot of energy to bash a small business, so I won’t. As a matter of fact, I only write good reviews on multiple platforms, because I only leave the best of myself. To take the time to write a negative review says a lot about the character of the customer and in times such as these, we need to spread more compassion and love. I can see that this year has been a challenge for this business but will continue to utilize the 40 years of knowledge and service Martha has shared with the world. Have a blessed and compassionate day."

"If I could rate Martha in the negative I absolutely would. We have gone to Martha for years and THOUGHT she was doing a good job until we got audited by the IRS. Martha never returned any phone calls or emails, despite we payed for audit protection. To no surprise we were audited again the next year and still no help. We have had to pay thousands of dollars and to no surprise, Martha has been non existent. And once again we are being audited for the 3rd year in a row and no answers from Martha.Save yourself some headaches and go elsewhere. I work for a state agency and have had numerous coworkers experience the same issues."