Fidelity Investments 1995 University Avenue, Berkeley, CA 94704

"This bank is very bureaucratic. It is hard to reach someone at the actual branch. You will be transferred to someone at their general number - where the service is hit or miss. Some times they get it right. Some times very wrong - with errors, people telling you different things, and great delays - so there are problems even with easy transactions. The local branch acts like they can't be bothered. Go elsewhere."

"I lost my card how can I insure funds I deposit in future will be safe I already lost 500,000 dollars microventures to terrorism groups I invested 2000 with home Depot and made 20,000 what should I do with it should I use nft since new currencies arent secured or insured I have apple stock but I haven't developed stock into higher investment increases stock value . How should I increase value of accounts and funds what investment and stocks will create revenue streams."

"The person who helped me on the first phone call got everything wrong (telling me I could not simultaneously contribute to a 403b and a 435b, contrary to the IRS's own website). The second person I talked to refused to give her last name on the phone call, though I was required to give her my full name and information. I do not want such people "helping me.""

"While the people at this branch are friendly, it is hard to reach them. On the whole, there is a very bureaucratic process to reach a representative, and the company is not at all oriented towards service. ."

"I came in to set up a retirement account. They were friendly, but just set me up at a kiosk and had me fill out paperwork and called a customer service line. I was in hold for a while. I had many unanswered questions and would have appreciated sitting down with someone. Left without setting up an account."