McKinney's Pool Service

"Company made unauthorized charges to my Bank account on more than one occasion. The first time i expressed my concern since the incident involved a filter cleaning which had been performed a month prior and per contract stated once every 6 months. I explained this 3 times to the Technicians and after the forth week. The Pool Tech cleaned my filter anyways. I was then Told by Seth that this pool cleaning was scheduled. Even though the Tech had stated he would let the office know i did not want my filter cleaned and that the filter had been serviced a little under two months prior. the following moth i was hit with close to $400 dollars in charges after being charge $300 the month prior. Again i called concerned about money being taken from my bank account with out me knowing why and with no explanation. Seth said it was for work performed on my Filter which i was never told was going to happen or shown proof it needed to be done. I explained to seth that this had happened the moth prior. I told Seth how would he feel if he took his vehicle to a Mechanics shop for an oil change and then picked up his car with a ton of extra charges for work they decided to do on their own without his consent. He said it was not the same thing but never Admitted it was except able. I then told him I would need to be put on a bill pay that was not automatic since I felt I could not trust them with access to my bank account. He said no. Also I asked to speak with the owner and asked for his personal number, so the owner could be made aware of how things are happening in his company. seth told me he was not allowed to give out the owners number, email or any contact info and that he was the direct and only form of communication with the owner. Which to seems very shady! I would not recommend this pool service to anyone. Anyone who conducts business in a non transparent way especially after being told is not the type of person i would do business with"

"I purchased a new heater after a lot of agonizing over brands, reviews, prices etc. I decided on a Jandy based on recommendations from pool experts and not a few bad reviews. The installer was AJ. I have to say that he was fantastic. Unfortunately it was hot as hell as he worked in the sun. He was very meticulous in his approach to the configuration of the plumbing. In my opinion he deserves a raise or bonus for the work he did. I am very pleased with the install. Job well done!"

"McKinney's Pool Service was fast, efficient and knowledgable when replacing my pool pump. The technician (Seth) was courteous and answered all of my questions. I would easily do business with them again!"

"Matt and his team are the best pool service we've ever had. Seth services our pool and not only does a great job, but is so friendly and fun to talk to, and just an all around sweet person. So happy and grateful to have them servicing our pool, we've been through so many different companies and they are by far the best."