Chem-Dry Clean Masters 15303 Normandie Avenue, Gardena, CA 90247

"I would highly discourage anyone from using this company. A man showed up at my home two days before the scheduled appointment and insisted that the appointment was for that day. While I was trying to have a conversation with him about the confusion, he shrugged and told me he had better things to do, slammed the gate to my patio and stormed off. When I called the company to complain about this behavior, they were equally dismissive and rude. Absolutely abhorrent customer service. Find a company that appreciates your business and has kind people working for them."

"Flat out liars and false advertising and guaranteed they will pay money to have this review removed. They came in and the guy charged me $230 dollars to clean 2 area rugs. I left the house and they left 10 minutes after me before me. When I got home all the rugs were stained and the rugs took 2 days to dry everything they advertise is complete BS. They say they will have the guy come back out but he will cancel and reschedule continuously. Don't fall for the green certified because I can just about guarantee that they will not be able to provide any certification. I can see other people have had the same experience based on the pictures yet the reviews have been removed. My recommendation don't believe the green this green that they use the same thing as everyone else just false advertising and lazy and unresponsive employees."

"Do not use this carpet cleaning company! Very unprofessional and rude manager on the phone told me that he would not honor the Groupon that I purchased because it was for my office. The manager would not work with me at all and lied to me and told me that they do not service businesses. When asked if I paid in cash if he would service my business, he said "yes, definitely." This company is a scam and does not operate with integrity."

"I used the Groupon deal for the rooms and the guy gave me a quote on the stairs and I agreed but after the guy completed his job I received a bill twice the amount($82 for 20 steps), and they told me that their first quote ($37) was for regular cleaning and they did a deep cleaning in my stairs! The service was fast and good."

"I had a "groupon", and called hoping to get an appointment this week. The nice fellow on the phone got me an appointment TODAY! I have pets, and the carpet is (was) really awful. Darren Edgar arrived on time, and did a terrific job with everything. He was efficient and fast, and while I knew all the stains wouldn't come out, Darren did a far better job than I could have hoped for. I will definitely use this company again as this experience is by far better than the last carpet cleaning company I tried!"