Lovisa Plaza West Covina

"Be aware ..you can waste your money on certain accessories for piercings at this store. They pierce ears and noses. They provide you detailed aftercare advice. But, they do not tell you the nasal piercing will not have a back (see bottom row of picture). If you sneeze too hard, blow your nose, tilt your head the wrong way..the stud will pop right out. They will not refund or replace it when it does. There are two jewelry stands near them. Go there first and discuss the best way to prevent loss of the stud and your money. I spoke with Haley the store manager, who conveyed their policy (after the loss)."

"Such a great experience thanks to the store manager, Monica! She greeted me, handed me a basket, acknowledged me when I was waiting in line while she pierced, she talked up the piercings so I got my ears pierced! She was so sweet & helpful. Definitely coming back!"

"If there is any store you should visit at Plaza West Covina it’s this one right here!! I found sm cute AMAZING quality jewelry for so cheap! They had their end of the year sale and we paid $30 for 3 necklace and earrings sets, 2 packs of 3 pairs of earrings, and hypo allergenic earrings! The workers are so sweet and helpful too so PLEASE go lol"

"This store has BEAUTIFUL accessories!!! Additionally I had never received my email receipt from Brea and Destiny took great care of me to sort out this issue. Destiny is one of THE MOST respectful and dedicated employees I have EVER encountered. Believe me that is saying A LOT!! It takes A LOT to impress me much less write a review! Come to THIS West Covina Location!!"

"And again I tried for a second time today!! I was able to go in but was immediately told they were closing in 5 minutes , then please gather all your stuff because we are closing the register . Closing time of the store 6:30 pm ( some customers left their items and left , others ask why are you closing , they say because otherwise more people will walk in ) all other stores are still open because mall is closing at 7 pm ."