Daniel's Jewelers

"I took my watch in only to replace my battery and received it with damages. Store did not mention any damages and hoped I wouldn't notice (Xavier & Elena). I reached out to Candy (district manager) said she was replacing the casing and backing. A month later I picked up the watch and only the backing was replaced. Now she's going behind her word and won't replace the casing. Stay away from this store."

"I had asked Janet, the saleswoman, if the earrings were natural freshwater pearls. She responded that they were. On Google I read that natural pearls feel gritty when rubbed on your teeth. The pearls rubbed smoothly- they were fake, and she charged me $200. I THOUGHT they were fake, but when I returned to the store, Elena gave me a Certificate of Authenticity. It read that my pearls were "AA+, 75% flawless natural freshwater" pearls. They weren't the most "flawless" pearls, but they were genuine. I'm grateful that Elena took the time to show me. I'm glad about my purchase."

"Miss Elena was very helpful in helping me find the ring within my budget! After all she helped me feel comfortable with my purchases by adding discounts! Thankyou."

"I picked up a pair of bamboo earrings in the Pico Rivera location and they were too small for my wife. I called the store to see what can be done and I was greeted by Ms. Hidiy. After asking me all the pertinent questions, she went right to work. I received nothing but Outstanding customer service from Ms. Hidy. She went above and beyond to ensure my understanding of options in getting the correct size earrings for my wife. She took photos and created a video showing me the difference in sizes and sent it to my device. I do not live in the area or frequent the area, but stopped by the store on a special sales day event to purchase earrings. I am a sales manger for a fortune 500 company and she is an example of the representation every company should have for growth and success. Her customer service and attention to detail will make her an asset for growth in any industry."