Daniel's Jewelers

"I've been going here for years. The customer service is good. They have a good selection of things also."

"they promised me a ring for my wife as a wedding anniversary gift. and they did not deliver it to me as promised. good service is useless. They don't keep their word. The store is on century blvd. Inglewood"

"Hopefully you read this review before going to this nightmare location if this is how Daniels is being handled then no one should have any part of this scam jury company. I just recently purchased three pieces of jewelry from this location for my wife and five month year-old daughter. After a couple days my wife discovered on the back of her new pair of earrings which were supposed to be 14k One of the earrings was actually 10k. We took the earrings back and they replaced The earrings with 14k . The very same day my wife decided to check my daughters earrings and try them on her . Before my wife could put the earrings on my daughters ears the earring started falling apart A diamond pop out and literally a piece of the earring broke off. So now we have to take my daughters earrings back. Of course they did not want to refund my money back for the earrings after all the money I spent at this Daniels. They made it very difficult to exchange to our satisfaction. The staff didn’t seem too concerned about the quality of the merchandise Or the well-being of the customer. After all the money I spent at this location I also purchased our wedding ring at this location completely paid off . We also Felt and got the impression that they were looking at us as if this was our fault for their defective earrings. I would expect better customer service , better quality of jewelry this experience was like purchasing from a local swap meet unbelievable. They will not be taking my hard earned money anymore and just giving replacement items to my unsatisfaction. Also I will be closing my Daniels credit accounts ASAP and taking my business elsewhere. If you haven’t started with them don’t you will walk away one day unsatisfied trust me."

"Very poor customer service. Spend your money else where. They don’t care about the customer, just want your money They also don’t specify that it’s only a one time exchange policy within 30 days. I went to exchange and Yesenia never said this is final sale nor did she say it’s a one time exchange policy. Honest customer service would verbally tell the customer this transaction is final before they make the purchase."