Caledonia Cleaners

"I dropped of my mink coat to get cleaned, along with some pants for my friend who was getting them tailored. We both asked Freshte what it would cost, which she didn’t have an answer for, and she said she can call to let us know, which she didn’t. We asked if it would cost hundreds of dollars which she said matter of factly, “oh no, no!”. Usually a coat can cost about $150.00, and considering it was already cleaned before, should be closer to that cost. Instead, when we went to pick it up, she charged me almost double: $275.75, and when I called her to complain, she said it was her misunderstanding and did nothing to rectify the situation except offer one free dry cleaning. Why would I trust her again? She also forgot to sew the hem that I asked her to, which is part of what I paid for. Unprofessional, terrible service. I do not recommend this place!"

"Best dey cleaners in the area. I've been going to them for 20+ years and they're very realiable, responsible and always seem to magically get out that unwanted stain."

"I've been coming here for a couple of years now, nothing but great service."

"I brought in a very expensive sweater and when I picked it up it was on a metal hanger (hanging like a shirt as opposed to folded over) and it smelled of body odor. I brought it back and they did a redo for free. When I picked it up the second time it still smelled like body odor. It could have been part of the cleaning process, however it shouldn’t smell like that. Upon dealing with their temporary worker (white woman in her early 70s), she was rude and condescending to me and then told me to hang it out on the patio. Wow. I was shocked by her attitude because the owner and the other lady that works there are very nice. When I came back in today to complain about my sweater and the condescending attitude of their temporary worker from last time, I was told not to deal with her because she has personal issues. Sorry, but that’s not addressing theirs or my issue. I told the lady (not the owner) that I’d like a refund but she said I’d have to ask the owner. Well the owner wasn’t there and I’m not going to get inconvenienced once again and come back. You can keep my $20. I will not be doing business with Caledonia Cleaners again. I will simply take my business up the street where they have a better attitude towards customers, and better reviews."

"Best service in Sausalito"