iTOD TV Wall Mounting Service LLC

"Great experience with my 2 x TV mountings today. Friendly, prompt, knowledgeable, and professional. I highly recommend."

"Everything was smooth. Scheduled online in a minute or 2. Got my TV mounted less than 30 minutes. Installation process was easier then my expectation. Will use them again"

"Thank you guys for coming over same day and mounting my TV on the wall securely. Highly satisfied"

"They are amazing. Adil installed my tv around 20 minute. I will use their service again."

"Very disappointed, made my appointment with in the available time slots. I cancelled a medical appointment to be sure to be home during the window of the appointment. During that window I get a text asking if they could reschedule to tomorrow. I will be visiting my mother in law for mother's day the next day so that was not possible. I asked if there was any way to keep the appointment today, did not hear back from them... Missed a medical appointment and did not have the TV installed.. not very professional in my opinion. Part 2: I made another reservation for the following morning at 8. I disconnect all the peripherals and log out of my accounts on my existing TV in preparation. Half an hour after the appointment time i call to ask if anyone is on the way. They proceed to tell me that the online reservation is a reservation to get a call from the dispatcher to then arrange a time for a technician. That is really confusing, if I wanted to talk to a dispatcher I would have called, I thought I was booking a time for someone to install my tv. The dispatcher then tells me that no technician is available until 5 pm. I am going to go visit my mother in law for mother's day today which is why I booked an early morning time for what I thought was to have the tv installed. The dispatcher then said she would check to see if the technician could come any earlier and said they would give me a call back in 10-15 minutes...it has now been 50 minutes and no call back.. I can't speak to their installation team but they have horrible and inept customer service that leads to a frustrating and disappointing experience."