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Expert Discount Cleaners
1620 West El Camino Avenue, Sacramento, California, United States
About the Expert Discount Cleaners
Expert Discount Cleaners is a top-notch laundry institution located at 1620 West El Camino Avenue in Sacramento, California. Our team of professionals provides expert cleaning services at discounted rates, ensuring that your clothes are fresh and spotless. Whether you need dry cleaning, washing, or ironing, we have you covered. Trust Expert Discount Cleaners to take care of all your laundry needs with precision and efficiency. Visit us today and experience the difference!
1620 W El Camino Ave #175, Sacramento, CA 95833, United States
Opening hours of Expert Discount Cleaners
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
09:00 - 17:00
Sunday:
Day off
Reviews of Expert Discount Cleaners
"If I could give this place zero stars I would. The customer service was horrible. My dress was also returned with burn mark on the back sleeve. There store is dirty and unprofessional. I will never go here again."
"$16 for a jacket when their menu on the wall says "$6 and up"! And it takes them 4 days."
"Definitely The Best Service In Town! I must share how much I appreciate Expert Discount Cleaners customer service. I needed my sons suit pressed the same day for his graduation the following morning and Expert Discount Cleaners owners or staff not sure were so helpful and understanding of our need. Not only did we get same day service they even had it ready in one hour for us!!! They took great care of us, and we are first time customers, and will definitely return for all our dry cleaning need even though we live on the 25 minutes way. Expert Discount Cleaners was the only one online that offers same day service that I could find. FIVE STAR SERVICE GREAT PRICES EXCEPTIONAL SERVICE SUPER FRIENDLY Thank you so much Expert Discount Cleaners."
"I've never before written an online review of a business, but in light of the absolutely terrible saga I've been through with Expert Discount Cleaners over the past eight months, I feel obligated to warn anyone and everyone in the community to avoid this establishment like the plague! Back in August of 2017, I took four items of clothing (2 dress shirts and 2 pairs of suit pants) to Expert Discount Cleaners for dry cleaning. When I returned to pick up these items, I was only given three of them back. The store clerk could not locate one of the pairs of suit pants that I had left for dry cleaning and sewing/hemming. I immediately presented my claim ticket to show that I had not received one of the pairs of suit pants back. For the several months that followed, I returned in person on multiple occasions and made numerous phone calls to check if my suit pants had been located. On each of these occasions, the store clerk would either tell me to return at a different time or day to speak with a different clerk, or claim that the pants were still being located and that I should check back again later. Basically, no one seemed to want to take responsibility for the issue. I finally got the owner's phone number a few weeks ago. Despite assuring me that the issue would be resolved, he still has not resolved it. Unfortunately I can't leave voicemail messages with him because his mailbox is full (how convenient), but I have recently texted him several times with information including the claim ticket and description of the item lost, only to receive no messages or calls back. Adding insult to injury, the one time I was able to get a hold of him on the phone, he claimed that at most he would only have to provide me $40, despite the fact that the replacement cost of the pants is $200. Thus after eight months, this cleaners has neither located my missing suit pants nor provided me the replacement amount. I had actually planned on wearing that particular suit to a wedding next month, but obviously can't do so without the pants. At the end of the day, a business shouldn't take advantage of its customers. In this situation, I feel like I've been given the "run around" for months, with the owner and staff presumably hoping that I'll finally just give up trying to get my suit pants back. But especially after reading that I'm not the first customer of this dry cleaners who has been treated in this negligent manner, I'm not giving up. I'm filing a claim with the Better Business Bureau. At the very least, the community deserves to know that this establishment has a history of mismanagement and taking advantage of its customers. I am still hopeful that this issue can be resolved, and will of course update this review if my missing pants issue is appropriately resolved. In the meantime, though, if I were you, I'd most definitely take my dry cleaning and business elsewhere!"
"Inexpensive (starts at $2.99 a garment), yet the best quality dry cleaning service in Natomas area. They also offer the same day service if dropped off in the morning, you can get them back by the same day in the afternoon. I recently got a zipper replaced on my pants, and they did a fantastic job. The turnaround time was fast, too! Definitely recommend this dry cleaners to my family and friends."
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