SERVPRO of La Jolla 9097 Kenamar Drive, San Diego, CA 92111

"I cannot be more positive on a company than I am on SERVPRO of La Jolla. We had flooding after one of the rainstorms, as did hundreds of others in the San Diego / Coronado area. While I never heard replies from many of them, as soon as I contacted SERPRO, Martin, their VP of Operations, had a team at our house. They did an amazing job of cleaning out, cleaning up, sanitizing, scrubbing, mold testing our garage / basement over the next week. The teams were amazing. Extremely hard working at our house by 7:00am everyday including weekends!!! The teams were very professional and took such good care of everything. I HIGHLY recommend this company and team!"

"Servpro sent out professionals to do the repairs to our garage after water damage. They were punctual, clean and very accommodating! Martin, Josue and Julio went out of their way to work with our schedules. We highly recommend them!"

"Servpro of La Jolla helped me to deal with consequences of the water leak incident that made my drywall wet in the kitchen and in the living room. They are very responsive and helpful. Lorenzo came the same day when the leak was revealed and did a thorough inspection, checking the humidity of the walls and floors. During the demolition of the wet drywall and floors they removed only necessary parts and placed the fans and dehumidifiers at the problematic areas. They professionally cleaned the area and processed it with a special solution to prevent mold. Everything was done at the highest possible level. They were coming everyday to check the humidity of the walls and arranging the fans for the best result. After 5 days of drying my drywall was ready for patching. Martin, the manager, was keeping in touch with me everyday arranging the visits of the specialists and answering my questions. I had a great experience working with Servpro and highly recommend them!"

"I'm extremely grateful that I contacted SERVPRO of La Jolla immediately after our water damage incident. They were swift, courteous, and highly professional from the beginning to the end. I particularly value their responsiveness to any questions or concerns I had. While I hope I never have to use their services again, if the need arises, they will undoubtedly be my first call."

"A supply line to the toliet tank burst and flowed for 5 hours allowing water to cover every surface of my floor throughout the house. Servpro was recommended by my State Farm Insurance company. I called on a Sunday at 6pm. Within 30 minutes Benny arrived. He quickly found the source and got to work setting me a ease. Benny and his supervisor Roger were amazing, thank you both so much! Benny kept me informed of every step with daily updates. It took a week of drying with heaters and dehumidifiers so mold did not become an issue. A big thank you to Flo too, who showed up to do a pack out solo and thankfully call for back up. She personally cleaned my couches to rid them of the awful smell that occurred during the drying process. Thank you Flo! I highly recommend Servpro to do your drying for flood. Although I cannot say the same for the restoration part of the company that I had contact with. Andrew and Esperanza need to learn from Benny, Roger and Flo how to treat a customer. Also, I was assigned an outside contractor Drew with A1 Restoration who is a former employee of Servpro who cheats the insurance company by charging for work they don’t do and the work that is done is subpar. I was really unhappy with this part of the service and recommend choosing your own honest contractor that does quality work."