At Home Services
2394 South West Temple Street, Salt Lake City, Utah, United States
About the At Home Services
At Home Services is a trusted general contractor and plumber located at 2394 South West Temple Street in Salt Lake City, Utah. With a commitment to providing top-quality home services, our team of skilled professionals offers a wide range of services to meet all of your home improvement needs. Whether you need a new bathroom remodel, plumbing repairs, or general contracting services, At Home Services is here to help. Contact us today to schedule an appointment and experience the difference our expertise can make in your home.
Photos of At Home Services
2394 S W Temple St, Salt Lake City, UT 84115, United States
Opening hours of At Home Services
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of At Home Services
"I was referred to this company for service on my air conditioner and had read the reviews and wasn’t feeling very confident with them. When the technician arrived I told him I wasn’t pleased with all the negative reviews. He introduced himself (Tony) and explained he was now the new owner and he had laid off all of the technicians that had worked with this company. He was doing all of the repairs himself until he could find well qualified personnel. He was right on time 11am on Monday. Determined what the problem was and submitted his recommendation to Choice before he left my home. He called me Wednesday morning and said he had not received approval from Choice. I sent Choice a message and explained that we were awaiting their go ahead. I had barely sent the message and Tony called and said he had received approval and asked if I was going to be home and he was on his way. He fixed the air conditioner and checked the vents inside. Claim was submitted; analyzed and repaired within five days. Tony is very pleasant and professional. I hope he and his company succeeds! Customer satisfaction all the way."
"I went through Choice Warranty and they sent this company. The lady that answers the phones just argues with you. Someone keeps changing the times around and tells you they didn't. I was told by the tech he emailed me my receipt with his diagnoses. I never received it. I called the office and got the lovely argumented lady again. She refused to get a hold of the tech. She basically told me I had to get a hold of Choice Warranties. I got a hold of them and they said At Home Services needs to give me a receipt. This took two weeks and I am suppose to get my email today from At Home Services. Save yourself a lot of hassles and don't use this company. Most of Choice Warranty companies are low rated companies. Not worth the money."
"First call about broken garage door spring was December 13th. Just received yet another cancelled appointment call. This is the 3rd cancelled appointment. They first came out just after Christmas to diagnose ( 2 week wait). 3 weeks or so after that they were schedule to do the fix. When the tech came out he realized he ordered the wrong spring. Then 3 scheduled appointments later all have been cancelled. Its now Feb 7th and we still don't have this issue fixed. If you want speedy service call someone else. Extremely poor service. Companies like this should not be operating at this level. If I were the owner I would be ashamed to call my myself a business owner. Don't tell people you can do something and not follow through. I tried to give them every chance to pull through. But the 3rd cancellation made me feel completed to let other consumers know that this company is very bad at what they do. The owner should consider closing the doors and maybe getting a real job not disappointing the Salt Lake Valley."
"At Home Services was dispatched to repair our washer by our warranty company. They were responsive and able to come out quickly, which is why I gave them 2 stars. The mechanic showed up on time but didn't seem to have the utmost confidence in what he was doing. He was on the phone with someone else walking through the issues to try to figure out the problem. After 20 minutes he said it was the timer and would submit the report to the warranty company. That was nine days ago. I have called my warranty company four times to follow up and every time they say they call At Home Services and they promise they will have the diagnosis at the end of the day. In the meantime we have purchased a new washer and I am also canceling my contract with my home warranty company as well, who somehow keeps tolerating this. I wish I had read these reviews prior to allowing them to be our provider. I'm now out a $75 service fee which I plan to dispute with my bank."
"Had a great experience with At Home Services. They helped us by re-building a very large wood wheelchair ramp, keeping a small budget in mind. It turned out beautiful. Kelly and his helpers were very nice, and hardworking. They did this job during Covid-19 restrictions and were very respectful to the fact that we have a medically fragile person in our home, and wore masks when they needed to speak with us. Thanks!!"
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