Aloha Maids
4570 Campus Drive, Newport Beach, California 92660
About the Aloha Maids
Aloha Maids is a top-rated laundry institution located at 4570 Campus Drive in Newport Beach, California. Our professional staff is dedicated to providing high-quality laundry services to our customers, ensuring that their clothes are cleaned and cared for with the utmost attention to detail. With a convenient location and a commitment to customer satisfaction, Aloha Maids is the go-to destination for all your laundry needs in Newport Beach.
Photos of Aloha Maids
4570 Campus Dr Ste 100, Newport Beach, CA 92660, United States
Opening hours of Aloha Maids
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 19:00
Sunday:
07:00 - 19:00
Reviews of Aloha Maids
"Great experience. Very professional. Did an amazing job cleaning. Definitely would have them work on my house again. Definitely going to refer them to every one I know."
"Honestly, the best cleaning service I’ve ever had the absolute sweetest most efficient most detail oriented even put my toilet paper in the cutest bows. My dish towels folded into bows absolutely loved what she did. My house is immaculate, so impressed.."
"We have used Aloha Maids for over a year and have an incredible team that works with us- Claudia and Guaracy! They are easy to work with, trustworthy, and communicative. They are quick, detail-orientated, and do an excellent job each time they come (bi-weekly). We also have gotten to work with Mariz at the Aloha Maids office. She is always so helpful and kind when we have any needs or changes to our service. She is efficient and makes sure we are taken care of. We are really happy to work with this team!"
"I'm writing to provide feedback about the house cleaning Teresa did yesterday on our behalf. Everything went great! The house looked super clean and was in perfect shape. Plus, Mariz was very helpful in her replies when it came to instructions and requests from us. All in all, Teresa went above and beyond to make sure that the cleaning job was top-notch. We'd like to express our gratitude and appreciation for her and her team for the hard work. Thanks for your help in making our home sparkle,"
"This was our first time hiring a maid service so we went to the provider with the most reviews, unfortunately we didn't experience the same as others and are left confused and disappointed. We ordered a "Double Deep Clean" including "Inside the Oven" and "Scrub Tile and Grout". We have a 2B/2Ba apartment that is ~1,200 sf. We paid +$350. Our maid was here for just about 3 hours, so we paid over $100 an hour for the service... While our maid was very nice and did a good job with the appliances (sinks, oven, bathtubs, etc.) in the unit, overall it was incredibly (I mean incredibly) overpriced for what we received. Considering we ordered the "Double Deep Clean" (which has no real description of what we would receive), we expected a really deep clean in return... There are streaks and crumbs still on our floors, our couch has stuff on it and doesn't look like it was vacuumed, and there are scuffs on the walls that were not touched. Additionally an item of ours was broken in the process and while I understand mistakes, this combined with the other frustrations was worth mentioning. To be honest, the a-la-carte style of ordering on their site feels more like a money-grab than convenience. It feels like a way to just charge more per item that a lot of our friends' cleaners just include in their typical servicing. It's hard for me to believe that majority of the +$350 we paid is going to the cleaner which leaves me guessing where most of our money went to when we don't see the value in our cleaning. For those that don't notice, it says that Aloha Maids is a referral service on their site and when contacting customer support they keep saying "referred cleaner". Seems like Aloha Maids is a marketing agency that contracts out/refers cleaners in the area, meaning you pay Aloha Maids a cut that doesn't go toward the cleaning. That's all fine if the quality is good, but with the price we paid and the service we received, it makes me think that cut is much larger than necessary. The two stars is solely to the cleanliness of our appliances, other than that we could've done a better job ourselves in less time and less money. EDIT: Aloha Maids did reach out regarding the situation and gave us a partial refund for our issues."
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