Oncemaid
About the Business
Oncemaid is a professional cleaning institution located at 17011 Beach Boulevard in Huntington Beach, California. Our unique service allows you to enjoy your vacation while we take care of cleaning your house. With nearly 20 years of experience, our dedicated team of Domestic Cleaners ensures that every detail is attended to, providing the highest quality cleaning service to both loyal and new clients. We work together to deliver exceptional results and strive to continuously improve our services for the best customer experience. Your privacy is important to us, and we are committed to protecting your personal information. Trust Oncemaid to keep your home clean and fresh while you relax and enjoy your time away.
Photos
Location & Phone number
17011 Beach Blvd, Huntington Beach, CA 92647, United States
Hours open
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM
Sunday:
8:00 AM - 8:00 PM
Reviews
"They did a great job of cleaning our place. Definitely setting up a regular cleaning moving forward. Ren was very responsive in setting everything up for us."
"Natalie was very professional, and knowledgeable about her craft. She provided top notch cleaning services as well as a top flight customer service experience. I would definitely recommend this company."
"I was in need of a good spring cleaning. This team was able to schedule an appointment for me within a few days. The staff they sent over were quick and efficient. I have many respiratory allergies to strong cleaning products, but even that was not an issue. They are willing to work with me on using allergy friendly products. Looking forward to using their service."
"Finest service I have every experienced. I booked with Ren, and he was extremely courteous and helped us get an early appointment. The cleaners came on time, were very polite, and did a wonderful job cleaning our townhome!"
"Buyer Beware. They do not take responsibility for damages they cause. I was a 12-year bi-weekly customer. A couple of years ago the business sold. I found it strange that the new owners never came by to introduce themselves. The crew stayed the same and so did the quality, so, oh well. Then about a year ago, my team leader left, I was given a new crew and the quality dropped dramatically. I had to keep on them and point out things, like mildew growing in the shower that only got cleaned when I pointed it out. Quality got so bad I finally asked for a new crew a month ago. The new girls were nice. The quality picked up some. But, on their first visit they broke the molding on my shower door; and never said a thing. They also did not reset my alarm system upon departure, so my house was left unsecured for 5 days while I was on vacation. I waited to hear from the owner about the molding. Nothing. Next appointment came, nothing said about the molding. So, I took pictures and sent it to the owner and commented about the alarm. Their first response was "The girls didn't know about the alarm." Really, they had been turning it off and on for 12 years and turned if off upon entry! About the molding, they asked "Where do get that?" So, I dug out my paperwork found who did the shower and sent them name, address, phone # & hours of operation. My response was "I have a day time job and won't be able to pick up and install the molding." I let them know how disappointed I was, and I would take care of the repair but would send them a bill, including my time. To which they responded. "I am not paying you." They were a no show for our next appointment. The part cost $20 and 5 minutes to put it, which my husband did. I hope it was worth losing a long-time customer over."
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