Pico Cleaners

"I came here from a coupon I received in the mail expecting good service given the area and next door competitor. I needed to get two thrifted jackets dry cleaned before I introduced them into my wardrobe out of caution. I received my order, and everything went perfectly well until I received a call the next day claiming I picked up two jackets, one of which did not belong to me. During the phone call interaction, I was asked several times if I was sure I didn't receive another customers order. After stating several times that I had not, I was then questioned why I hadn't noticed one of my jackets was missing. I honestly didn't think to check, given that I had no need for the jackets right now and didn't think that a store that handled thousands of pieces would mess up my order. After stating once more that I did not take someone else's piece and I had only one piece, I was told several times that they wanted me to come in and that they would be checking the cameras to ensure I hadn't taken someone elses piece. To be accused several times of lying about taking someone else's pieces and being told twice that they would be checking the cameras to verify my claims, was embarrassing. Why would I lie about what I have? Being threatened with looking at camera footage twice and being treated like a thief is not worth me coming back, especially when they have a competitor right next door."

"Jacob at Pico Cleaners came through for me at 5:00 on a Saturday when I had only an hour to get to an important event. My garment was swiftly and expertly ready for me in 15 minutes. Everyone here was friendly and helpful."

"They did an amazing job tailoring my pants with original hem, and dry cleaning some of my favorite pieces. The staff is lovely, and kind! Happy to go back and highly recommend."

"I’m a relatively new customer. Started coming here a year ago. I have always been extremely pleased with both the quality of work. I love that they text me when the order is ready. Usually the clothes are ready a day or two BEFORE the scheduled due date written on the receipt. They always acknowledge me in a friendly and familiar way. I will continue to use them mostly for dry cleaning…and once in a while for alterations and laundry."