Ability Access Plumbing & Rooter
1050 Partee Lane, Ceres, California, United States
About the Ability Access Plumbing & Rooter
Ability Access Plumbing & Rooter is a reputable plumbing institution located at 1050 Partee Lane in Ceres, California, United States. Specializing in providing high-quality plumbing services, they are dedicated to ensuring that all customers have access to reliable and efficient plumbing solutions. With a team of skilled professionals, they are committed to delivering exceptional service and exceeding the expectations of their clients. Whether it's a simple repair or a complex installation, Ability Access Plumbing & Rooter is the go-to choice for all your plumbing needs.
1050 Partee Ln Suite 100, Ceres, CA 95307, United States
Opening hours of Ability Access Plumbing & Rooter
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
09:00 - 19:00
Sunday:
Day off
Reviews of Ability Access Plumbing & Rooter
"Horrible experience with highway plumbing (their new name). Person came a flushed the toilet and then wanted their fee. They said they wouldn’t use their tools to go under my home for the plumbing issue. They argued with me and were rude. Claims it would cost thousands for a job that is fairly cheap to do. Will be going else where to get a fix."
"very unprofessional. They lack the customer service. A guy showed up in my house with his teenage son. he is teaching his son the trade on the job. They don't know how to handle things. They are black and white and can't use common sense to fix issues. They would lie and tell you whatever so they can leave. Once they leave they submit different report to the warranty company and that's how they get their money and move on."
"These guys are so unprofessional it’s embarrassing, I had a plugged up toilet they came in and within 3 mins they said the pushed whatever was plugging up the toilet through. As soon as they left I flushed the toilet and it backed up so called them and they said the contracted has been completed there’s nothing they can do. I called my home warranty and the called them back out, this time the gentleman was extremely rude and was talking about how my kids need to not use baby wipes in the toilet then said he was done and the issue was resolved, as soon as he left for a second time I flushed the toilet and it backed up. I had to call a completely different plumbing service to come out and check out this issue Thoroughly. The found a drain stopper stuck in the toilet that was causing the issue."
"My hot water heater stopped working so I called my insurance company and they sent out Ability Access Plumbing and Rooter. They did showed up on time and only looked at the water heater and just said you need a new one. I have insurance for the repairs however they stated that many of their items they had to do were called modification which the insurance would not cover. Yes they only want to make money (example $45 to move two straps up 4 inches, $95 to install two flex supplies lines, $75 for a ground wire and $55 for spacers which was two boards screwed to the wall.) They did put in a brand new water heater however it didn't work. I called them the next morning (Friday) and they said to call my insurance company to request a call back. I did and they said they would come out on Monday. Well Monday morning they called and said they were not going to come and that I had to call the manufacturer to have them fix it. They wouldn't stand behind their work. I call another plumbing company when they arrived they fixed it in 15 minutes. The upper heating eliminate was burned up because Ability Access Plumbing and Rooter turned on the power to the water heater before the tank was full of water which fried the heating eliminate. Very bad company to do business with. I recommend that you stay away from them unless you want to loose money."
"We are VERY dissatisfied customer. As, a home owner you pay for quality companies & employee's to come out and a do a service through your home warranty. Instead, we recieved a technician who could NOT do his job, misdiagnosed, did NOT order our part and hung up on G&E since our hot water heater fell under their warranty. We went another week without HOT WATER for our minor children. NOT once did this company call back follow through to see if their technician did a good job or fixed the problem. $100.00 was paid to our home warranty company where this plumbing company ripping people off and NOT fixing the problem at all. What to come back out and be charged another fee for the part that was NOT even broken. 2 weeks without HOT WATER all together. I would NOT refer this company to NOBODY!!"
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