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Tiffany & Co.
149 Stanford Shopping Center, Palo Alto, California, United States
About the Tiffany & Co.
Tiffany & Co. is a renowned jewelry store located at 149 Stanford Shopping Center in Palo Alto, California, United States. Known for its exquisite and timeless jewelry pieces, Tiffany & Co. offers a wide selection of luxury items including engagement rings, necklaces, bracelets, and watches. The store provides a sophisticated and elegant shopping experience for customers looking to find the perfect piece for any occasion. With a reputation for superior quality and craftsmanship, Tiffany & Co. is a destination for those seeking the finest in luxury jewelry.
Photos of Tiffany & Co.
149 Stanford Shopping Center, Palo Alto, CA 94304, United States
Opening hours of Tiffany & Co.
Monday:
10:00 - 19:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 19:00
Saturday:
10:00 - 19:00
Sunday:
12:00 - 18:00
Reviews of Tiffany & Co.
"Recently came in to shop for wedding bands with my fiancée. Judy Xu was assigned to us and we had a terrible experience. She profiled us as never having tried rings before which made us feel lowly. After trying the rings we wanted to try, we told her we needed more time to think and would order online later. Instead of offering to help us with the purchase and giving us a business card, she had the gall to start lecturing us and insulting my fiancée telling her that this isn't like clothing shopping, that these aren't factory produced and the gemstones would be different but neither of our rings have any gemstones. We understand she wanted us to order through her, for commission, but her pushiness was really disgusting and off-putting for us. On top of her reasoning being dumb: that us purchasing through her would give us a better ring rather than ordering online. Admitting that her own company has poor quality control on their products. When we asked what the difference between ordering through her versus ordering online is, she told us that we might receive defective items and would have to go through complicated processes of returning the rings. She then said another difference was that she would put the online order in for us... but that's the same thing as us ordering it online for ourselves. She finally stopped lecturing us and gave us her business card ONLY when my fiancée said we would come back to buy the ring through her. If she just gave us her business card and let us go, instead of giving us a lecture we would have loved to purchase through her. We came to have a great time ring shopping and found ourselves standing there being scolded like children because we said we'd order online later. We really wanted to buy these rings to wear for the rest of our lives, but now we're hesitant to buy them because we'll always be reminded of this experience whenever we look at the rings on our fingers. We were so ready to go ahead with this big purchase, but now she gave us doubts about the quality. How could one salesperson destroy one of our happiest moments just to push for a commission? We don't understand and we are absolutely devastated. We don't want anyone else to have similar experiences here with Judy."
"It's very hard to find out the price of a long wallet, they have to let more than 2 people to search it and need a lot of time. BTW, i can speak English because i only need to know the price. In the meanwhile, it is not ok to ask me where i bought single alphabet -- i bought it 4 years ago, in the US, different State -- understand? Terrible service attitude I've never seen at Tiffany in the world. They look at you from their nose hole."
"Pretty bad service at this location. Came in on a Wednesday morning to ask for a cleaning service, there were no one to greet customers and there were only 1 customer trying a necklace. All the counter people were somehow inside the door. They finally came out after a few minutes. They said the cleaning service will take 24 to 72 hours with appt. The reason is that they are so busy!? But I asked a location in OC last week and they said it would just take few minutes. I will go somewhere else instead of this location if u want to get treated right.."
"We were helped by Judy for the purchase of our wedding bands. She was simply lovely, as was the rest of the staff! We had been in just one week prior but they didn’t have what we wanted in stock, so they offered to transfer it from another store. It arrived in just a few days and Judy stayed in contact with me the entire time. They made our special moment just PERFECT. They even served us champagne to celebrate! Thank you so much for being so thoughtful. We are customers for life."
"I came here today to return my online order. The lady took my earrings inside of my package brown box and brought back out since the original form of payment require the physical card to be with me. I totally understood and took the package box with me. I got in my car and opened the box, there was no white bow to wrap around the Tiffany box so it was wide open. I checked the Tiffany pocket, it wasn’t even tighten up and one earring was missing. Thankfully found it in the package box - it must had flown out. I was shocked that she didn’t return in original condition nor didn’t tie up the jewelry bag to secure it. I could’ve just totally lost it and would’ve been my fault. So unprofessional and will never be back at this location. They need to train their employees better. Expected more since they newly opened the store at the Stanford mall location ."
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