Park Place Discount Cleaners
1735 Willow Pass Road, Concord, California, United States
About the Park Place Discount Cleaners
Park Place Discount Cleaners is a trusted laundry institution located at 1735 Willow Pass Road in Concord, California, United States. Our professional team provides top-quality cleaning services at discounted rates, ensuring your clothes are fresh and spotless every time. With our convenient location and excellent customer service, Park Place Discount Cleaners is the go-to destination for all your laundry needs.
Photos of Park Place Discount Cleaners
1735 Willow Pass Rd, Concord, CA 94520, United States
Opening hours of Park Place Discount Cleaners
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
08:00 - 17:00
Sunday:
Day off
Reviews of Park Place Discount Cleaners
"I would not recommend anyone bring their garments here. They damaged one of my dresses here. The dress was white with white lace sleeves. After they cleaned it the sleeves were stained a yellowish color. Mistakes happen but this issue could not have been more poorly handled. I tried several times to speak to the owner and get my refund and the amount I paid for my dress as they damaged it after only one use. However she refused to speak to me directly. Even the better business bureau sent the owner two notices that went unanswered. This was almost a year ago and I still don’t have my dress nor my refund. After this lack of professionalism and basic work ethic I will not be returning here and would not recommend anyone go here either."
"I wouldn’t go back. They made me pay up front even though guy in front of me picking up paid at pick up. The cleaning job wasn’t great. I had lint and some creases still on my dress shirt. The parking is also bad here but that’s not there fault. For 5$ shirt and 5$ pants still too expensive for the level of clean. But they did get it to me pretty quick within two days."
"Always reliable and inexpensive, this is where my wife and I take all our dry cleaning. They also have a tailor (or seamstress) who can complete small repairs and alterations within a few days of your drop off date."
"Great value overall, but the cleaning didn't get all the stains out of one shirt, and the starch was too strong. I recommend asking for low starch if you want to be able to move comfortably in dress shirts. The clothing is always available the next morning, so if you need an emergency cleaning you can count on Park Place. Watch out on the Google Maps GPS, it's more than a bit off. I recommending setting directions to the T-Mobile nearby instead."
"I took 3 coats in to be cleaned and I needed alterations for one of the coats. When I arrived to pick them up, I noticed that the alterations were not completed on my coat. I inquired about it and the lady said that I didn’t indicate that I needed any type of alterations. I was confused, as I paid $60. There is no way it cost $60 to clean 3 coats. When I initially came in I was quote between $10-$15 for cleaning my coats (I was told the price varies depending on the length of the coat and I was charged to cleaning the belt for my coat, which was ridiculous). Anyway, the lady advised me that she would have the alterations taken care of and I could pick up coat up on Monday (3/3/19). I came to retrieve my coat yesterday on (3/8/19) and again, the alterations were not completed. Frustrated, again I inquired why the service had not been completed and I was told there was no specifications of any alterations needing to be done. The young lady said she would inquire with the seamstress on Saturday (today) and give me a call to advise if it could be completed. I just received the call and was advised that the service could not be fulfilled because the stitching would be unflattering. This frustrated me, because this could have been advised when I initially brought in in a week ago. I advised that I would come in later to pick up my coat. I then decided to call back and inquire what I had paid $60 for. The young lady said the one coat (needing alterations) was $35; $16 to clean and $19 for the alterations. The other 2 coats come up to $25. Confusion set in, as there were no alterations completed. She said they did do some alterations, but my coat looked exactly the same as when I brought it in. I told her that I wanted a refund and I was told that the owner would contact me to discuss further. How is it that I can time I came in, they couldn’t find that I had paid and requested for alterations; until I asked for a breakdown in cost. I WILL NEVER DO BUSINESS HERE AGAIN!!!! They make up random pricing, don’t communication requested services and the customer service is poor!!"
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