Jared's Carpet Care

"Good ole bait and switch move. Called for a quote to have a sofa and chair cleaned. Quoted one price on the phone and of course, when they arrive, I was informed that price is for “hot water” only. SERIOUSLY?! Asked what the other options were, he told me the 2 and I chose the 2nd of the 3. Then I asked if they clean both sides of the cushions, was told yes. After they were done and loading up the equipment, I asked how long it takes to dry he said 8-10 hours. Ok, seems reasonable. So go to flip the cushions up and only one side is cleaned!! I said, I asked about this and you said yes, his response was “sorry, I must have misunderstood.” That line in the picture is wet vs dry. I’ll do an update after the cushions have dried to report if they are even clean."

"The team from Jared's Carpet Care provided a service window from 12 to 3 and arrived promptly at 12, which was impressive. I was satisfied with how well they cleaned my carpet. It was a pleasant surprise to see that they were able to remove an oil stain from my driveway, leaving it looking much cleaner (see pic). They also left a white residue on the grout of my tile entrance which, to my surprise, added a nice polish to the area that I was able to maintain a week later. All in all, their work in my San Leandro home was commendable."

"Eric did an amazing task on our carpets. He was professional and personable. He was knowledgeable and made sure he had answered all our questions or concerns before leaving. This is our second time we have used this company and are happy with their service. Carpet smells fresh and does not dry crunchy."

"The installers were and professional. We give them 5 stars. Clara Pilcher was also very useful helping us make the right choice for our floor renovations. We rate her 5 stars also. Due to supply issues we had to wait a long time for our new floor tiles but are very glad with the result."

"good transformation and of our carpets! endorse and will use again. Our technician Ricky was super! He was very informative explaining the process, very respectful, polite and came at the time he said he would. He made our 25+ year old carpets look new again!"