Orchid French Cleaners,

1531 South Novato Boulevard, Novato, CA 94947

"Great service, very friendly and once made a small repair for free! Good people!"

"Had a great experience with Orchid cleaners. My two suits were ready right when they said they would be, looked great, and they even found and pressed a handkerchief I'd forgotten in a pocket for no extra charge."

"My husband and I have been customers at Orchid French Cleaners for years with our weekly drop off and pick up. We have always had good experiences and the friendly customer service. We have recommended their services."

"I've been going here for years and have NEVER had a problem. In fact they even returned money I had in a pocket of slacks. I'm taking my bedroom drapes up there now and they do a fabulous job. Not sure why the other lady had a problem. They even cleaned a Hermes scarf to perfection, as I wouldn't trust it to just any cleaners. Great people."

"Terrible. Today they mixed my son's pants claiming they "make no mistake" giving me a pants two sizes different and a different brand. The lady told me "I was confused" but I insisted and she let me check in the other pants. After looking I found the right pants attached to a coat that matched the pants they were giving me. They only apologized, did not offer any discount or future discount to compensate their mistake. When I got home I had other bad surprise because my jacket was missing its zipper. I am so mad and I will return to tell. they make mistakes and dont admit them. The lady was not friendly. Please dont go there or be careful checking your valuable clothes."