BoxLunch

"Terrible customer service! I purchased a bag here and they didn’t even explain their return policy at checkout when it is the employees job to inform the customer “you have certain days to return or exchange” I expected better from this store, especially with those prices they have"

"I loved this store and the staff was great. This is my daughter’s favorite store! We were going to Disney Land and wanted fun matching family shirts! They didn’t have our size so the staff recommended I order them online. I placed my order on 02/25 and have received no tracking or follow up. Called the 1800 number No Help. Emailed and got a response a week later saying they cancelled the order and just resent the items built I wouldn’t receive until AFTER my trip. When I requested a refund they said I had to wait and take the items to the store. No apology. No explanation. No concession. Too bad so sad. Horrible service. The people at their online could care less about not fulfilling a purchase or a commitment to the customers."

"My son likes being able to find his favorite anime characters."

"This is a great place to shop, for products related to various media franchises, in an atmosphere that is wholesome with an emphasis on fun. T-shirts, pins, and more."

"My husband and I love coming here! It's always exciting shopping the store for new things to add to our collection. We can't say enough positive things about the store manager Kyle! He is such a great dude and best manager eva! He always comes to say hi to me and my husband and shows us new arrivals. Stuff like this keeps us coming back for more....like once a week, sometimes more. :D"