Greene's Cleaners
1660 Silverado Trail, Napa, California, United States
About the Greene's Cleaners
Greene's Cleaners, located at 1660 Silverado Trail in Napa, California, is a trusted laundry institution that remains open as an essential service during the COVID-19 pandemic. We understand the importance of clean and sanitary garments for first responders, public officials, and health care workers, and are dedicated to meeting their needs. Our drive-thru location on Jefferson St. and Silverado Trail is open regular hours, and we also offer free pickup and delivery services throughout the entire Napa Valley. Trust Greene's Cleaners to keep your garments clean and sanitized during these challenging times.
Photos of Greene's Cleaners
1660 Silverado Trail, Napa, CA 94559, United States
Opening hours of Greene's Cleaners
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
Closed
Sunday:
Closed
Reviews of Greene's Cleaners
"It would be minus 5 stars if I could. They couldn't find my clothes when I went to pick them up. They found some of them and two pieces had black stains on them that were obviously grease equipment stains. They were supposed to remove the stains and deliver them to my house because I was leaving for Italy that day. They never delivered them. I went to pick them up and they were closed on Saturday. I went around to the back because I could see people working inside. The people saw me but ignored me. I asked if they had my clothes but they acted like they didn't know anything about them. They just walked away and went back to their work. I saw my clothes hanging in a rack. I grabbed them and left. No one tried to stop me or said anything at all. No apologies or anything. DO NOT BRING YOUR CLEANING HERE! Plus it's $18 per item for laundry or dry cleaning. When I got Italy, I found a white rain jacket completely ruined with black grease stains!"
"I've taken 2 items to Greene's on Silverado Trail within the last couple of years and neither were satisfactory. The dress pants had an easy wine stain that they didn't get out so I cleaned them myself at home successfully, but still had to pay Greene's for nothing. Nobody offered me a discount or money back when I pointed out that the stain was still there. I should have learned my lesson, but this week I have them another chance and I took them a brand new linen shirt with a spot on the collar. Not only did they ignore the spot on the collar (which was my whole reason for taking it to the cleaners) but when I pointed it out at pick up, they took it to the back and made the little spot worse! Now the whole tip of the collar looks terrible! Again, I'm taking it home to clean it myself and again I've paid them for nothing. I never used to have any issues with quality at this establishment and I don't know what has changed but I won't return. I also feel like I could have been offered an apology or a discount, but I didn't get either. That's just bad customer service on top of poor quality work."
"Always do an excellent job cleaning and their pick up and delivery is consistent and with care. If there is an item that takes a bit longer, don’t worry it will come and they normally let you know when! Highly recommend!"
"We are visiting from out of town for a wedding and desperately needed some service in a very short amount of time! Greenes Cleaners was a life saver and the best ever! Our outfits looked spectacular! thank you so, so much!"
"while slightly more expensive than other cleaners, this company takes great care in their services, communication, and delivery. For time, convenience, and customer service I am very happy. They even leave a small dog treat, for my braking mutt, when they deliver my clothing."
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