Zales
2054 Santa Rosa Plaza, Santa Rosa, California, United States
About the Zales
Zales is a renowned jewelry store located at 2054 Santa Rosa Plaza in Santa Rosa, California. As a leading destination for exquisite diamonds, gemstones, and fine jewelry, Zales offers a wide selection of stunning pieces for every occasion. With a reputation for quality craftsmanship and exceptional customer service, Zales is a trusted name in the world of jewelry retail. Whether you're looking for the perfect engagement ring, a special gift for a loved one, or a timeless piece to add to your collection, Zales is sure to have something that will capture your heart. Visit Zales at Santa Rosa Plaza and discover the beauty and elegance that awaits you.
Photos of Zales
2054 Santa Rosa Plaza, Santa Rosa, CA 95401, United States
Opening hours of Zales
Monday:
10:00 - 19:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
11:00 - 18:00
Reviews of Zales
"Brought my gold bracelet in to have clasp repaired they quoted me $300 for the repair made absolutely no sense it was a simple fix so I took it around the corner to old towne jewlers they fixed it for $36 and it was done in a couple of days. These mall jewlers are a complete rip off its a wonder they are still in business."
"I have purchased multiple pieces from this place over the years. Recently, my fiancé brought her ring in to be cleaned. When she picked it up, they gave her a piece of paper with the supposed value on it. The thing is, that was for a different ring I bought years ago. They don't even check which ring they are cleaning. The dang diamond has a serial number on it. Now, since the ring was a gift, I really did not appreciate them telling her how much it was worth. I thought this was extremely careless. Also, I have been told a few times now that I could trade my purchases in on new items, but when I tried, they only offered me back 20% of what I paid. I feel this is false advertising. If I paid $3000 for a ring, the insurance paperwork should value it at $3000, not $1500. Also, if someone's wife comes in to get their ring cleaned, dont tell her its value, and if you do, dont make the mistake of telling her it's worth half what she thought it was. I will never shop here again. Liars and thieves with no business sense whatsoever. I mean, really, how stupid are you people?"
"Sandeep was amazing! She was attentive, funny, and helpful. She made our experience so pleasant! I wish all customer service people were like her. Thank you, Sandeep!"
"Sandeep has the most patience ever with me. She took the time to show me different rings and understood what I wanted. She did what she could to make me happy and kept a smile and positive attitude the entire time! She has become my go to for my jewelry needs!!"
"I love Sandeep customer service . She’s so nice kind and super energetic person. She always reminds me about any deals going on in the store . I recommend everyone to go and do any jewelry shopping at her Zales store located inside of the downtown mall in Santa Rosa."
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