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Taxperts Inc
920 North Diamond Bar Boulevard, Diamond Bar, California, United States
About the Taxperts Inc
Taxperts Inc is a leading accounting and finance institution located at 920 North Diamond Bar Boulevard in Diamond Bar, California, United States. Our team of expert professionals is dedicated to providing top-notch financial services to individuals and businesses alike. With years of experience and a commitment to excellence, Taxperts Inc is the go-to destination for all your accounting and finance needs. Contact us today to learn more about how we can help you achieve your financial goals.
920 N Diamond Bar Blvd, Diamond Bar, CA 91765, United States
Reviews of Taxperts Inc
"They are awful."
"This business gives the worst customer service I have ever received anywhere. I’ve worked several years in customer service so I like to think I have a high tolerance. This is my husband and I’s third year filing with Tom. We went the first year as a referral, we used to just do them ourselves on the internet. But after buying a house and other things, we needed the expertise of a professional. I do believe Tom knows what he’s doing as far as the material goes. However, the first year we had our appointment in February and did not get our return till June. I called them 4 times to try and get a status and never received a straight answer. When Tom finally did get a hold of me, he claimed it was family issues. When it came time to do our taxes again, I gave Tom the benefit of the doubt that the previous year was a one time thing. The communication was horrible yet again. The price had gone up 90$ for the same return but they gave us a referral discount for bringing in a friend. This third year, it was my fault. I should not have given them another try but I’m a creature of habit and didn’t have time to research other companies. No surprise, the price has gone up tremendously. More than anyone I have ever heard of paying for taxes, we don’t have any kids or any complicated return needs. The communication is also horrible. The assistants that answer the phone sometimes give him the messages you leave, and when they tell you that Tom will definitely return your call between 8-5 on a Friday, he called me at 8 pm. I missed it because I was out and about. I’ve tried two days in a row now to reach him and he has been unavailable. Unfortunately I don’t have the time to sit and wait for us to get a hold of each other and delay my taxes being filed even more. So this will be the last year we pay them to do our taxes."
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