Gracelight Community Health - Westlake North 303 Loma Drive, Los Angeles, CA 90017

""I have never encountered a doctor like this in my 54 years of life. He is incredibly kind, friendly, not authoritative, and has a strong sense of responsibility. He is even kinder than my own son. If you want to meet a true doctor, find Dr. Pham.""

"I’ve only had 1 visit here, and maybe it was because it was the 2nd day of year and quiet over there, but I was very pleasantly surprised with my visit. Staff was nice, Doctor was thorough. I was a little concerned with the low rating, but for me, at least so far, this place is good. I’ll update if anything changes, but def worthy of adding a good review."

"Lack of training in all areas. Physicians and nurse are extremely rude and do not know what they are doing. They love providing half a** service like hanging up on patients and misdiagnosing (ended up in the ER when they said I was in the clear). If I can give them no stars I would. Reported all of this to the site supervisor but they are obviously not doing their job. I will be going to the higher ups maybe they’ll do something about the terrible service."

"I went to QueensCare Health Center to go and try to get my school physical and the front people at the desk told me I couldn’t do my school physical because there was less then 5 days to do my original physical check up. The crazy part was that my physical was next month and the front desk workers didn’t even bring the real doctor and just brought the person that does the weight, blood, and pulse exam. I might not even be able to go to my games because of them till I actually get my physical done. I am extremely upset and not happy at this clinic. I wasted 1 hour of my life waiting in traffic just to be told that I can’t even get my questions down on the physical and my weight, blood, and pulse check. I do not recommend this place as the people in the front desk sounded lazy to even get the real doctor/ pediatrician and just asked the person that calls out for the people."

"Don't have Dr. Lim as your primary Doctor. She is not friendly no sort of customer service. My appointment was at 10am I got here at 10:04am and she refused to see my child. No explanation. It took her longer to walk to the front and she refused to see my child. Did not even acknowledge me no Hi or nothing. I told her that there should be a grace period and she told me that I can speak to the manager. The manager came and said that the grace period is one minute! Not even Kaiser sends patients away their grace period is 15 minutes and even if you are more late they take you in. The Dr is getting paid with patients or not so she obviously does not want to work. We have to sit in the waiting room for longer to be seen."